ERIM’s Luuk Veelenturf confronts the inevitability of disruptions in railway planning and explains how models can be used to induce flexibility into scheduling, such as through consideration of small delays during planning. Luuk also presents interesting insights into how small issues can be mitigated before they become significant through ingrained flexibility.
Erasmus Centre for Behaviour and Performance Management
Operations Management is a multidisciplinary field that investigates the design, management, and improvement of processes aimed at the development, production, delivery, and distribution of products and services. Behavioural Operations Management examines the behaviour of actual human agents in complex decision problems. It introduces the understanding of human behaviour to the practice of operations management.