Doctoral Thesis Behavioral Aspects of Warehousing
Much of the research on behaviour in operations has emphasized implementation of systems and regulations in shaping behaviour of employees, but recently De Koster et al. (2011) showed that, in warehouses, safety-specific transformational leadership (SSTL) predicts accident rates over and above the existence of systems and regulations. This illustrates that the behavioural aspects of operations are as important as systems in predicting outcomes. The current proposal aims to extend this finding in important ways. First, by investigating antecedents of SSTL: Promotion focus and prevention focus, two motivational strategies of individuals (Higgins, 1997). Second, by investigating the effects of SSTL on outcomes other than safety (productivity, efficiency, quality).
Leadership, Safety, Warehousing, Productivity, Performance, Behavior, Regulatory focus, Survey,