Agent-based Inter-organizational Systems in Advanced Logistics Operations Defended on Friday, 30 June 2017

“Agent-based Inter-organizational Systems (ABIOS) in Advanced Logistics Operations” explores the concepts, the design, and the role and impact of agent-based systems to improve coordination and performance of logistics operations.  The dissertation consists of one conceptual study and three empirical studies.  The empirical studies apply various research methods such as a multiple-case study research, coordination mechanism design, and predictive analytics using big data.  The conceptual study presents a theoretical exploration and synthesis explaining the demand for inter-organizational systems (IOS) and the corresponding IOS functionalities.  The first empirical study presents a multiple-case study exploring real-life ABIOS implementations in the warehousing and transportation business.  The second empirical study provides an auction based coordination mechanism design for the container’s pick-up/delivery appointment reservation problem that involves the seaports and drayage operators.   The third empirical study presents a seaport service rate prediction system that could help drayage operators to improve their predictions of the duration of the pick-up/delivery operations at a seaport by using the subordinate trucks’ trajectory data.  Based on these studies, the dissertation offers new insights on the role of inter-organizational systems in mitigating coordination equivocality and uncertainties; the interplay among the ABIOS applications, required structural adjustments, and the potential of business performance improvement opportunities; and the development of two ABIOS prototypes: an auction based coordination mechanism and a predictive analytics application based on big data.


Agent-based technology, Inter-organizational systems, Advanced logistics operations, Artificial Intelligence, Coordination, Coordination mechanism design, Business networks performance, Big Data, Predictive analytics, Business intelligence, Enterprise information systems, Logistics information systems

Preferred reference

Wasesa, M. (2017, June 30). Agent-based inter-organizational systems in advanced logistics operations (No. EPS-2017-424-LIS). ERIM Ph.D. Series Research in Management. Erasmus University Rotterdam. Retrieved from

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