H.W.G.M. (Eric) van Heck

Full Professor
Rotterdam School of Management (RSM)
Erasmus University Rotterdam
Fellow ERIM
Field: Logistics & Information Systems
Affiliated since 1999

Eric van Heck is a professor of information management and markets at the Department of Technology & Operations Management, Rotterdam School of Management, Erasmus University (RSM).

His research concentrates on the role and impact of advanced information systems and technologies helping to solve complex societal and business challenges. At the moment he is working on sustainable ways of working, multi-agent systems for smart energy grids, mobile banking platform ecosystems for financial inclusion, and sustainable maritime logistical systems. Research is carried out with innovative companies and universities in Brazil, China, Europe, Indonesia, and USA.

Professor van Heck is the academic director of the very popular MSc. in Business Information Management (BIM) and is teaching a master core course on business architecture & consultancy, PhD workshops on information management research and multi-agent research, and executive courses on "Leading transformation in the digital economy" and "IT and innovations for supervisory board members".

Professor van Heck is the co-editor/co-author of fourteen books, including together with Ajit Kambil, Making Markets: How Firms Can Design and Profit from Online Auctions and Exchanges (Harvard Business Press, 2002).

Articles with co-authors have appeared in academic and business-oriented journals including California Management Review, Communications of the ACM, Decision Support Systems, Electronic Markets, European Journal of Information Systems, European Management Journal, Harvard Business Review, IEEE Transactions on Engineering Management, Information Systems Research, Internationl Journal of Electronic Commerce, International Journal of Production Economics, Journal of Information Technology, MISQ Executive, Strategic Outsourcing, and WirtschaftsInformatik.

Professor van Heck is an active member of the Association of Information Systems (AIS) community. He was the program co-chair of ECIS 2013 in Utrecht, the track co-chair of the Economics and IS track at ICIS 2009 in Phoenix, ECIS 2011 in Helsinki, and ICIS 2012 in Orlando. He was the chairman of the doctoral consortium at ECIS 2008 in Galway and faculty member of the doctoral consortium at ICIS 2011 in Shanghai.

His former roles include that of ERIM's Director of Doctoral Education. He has been a visiting professor at the Helsinki School of Economics and the Ludwig-Maximilians University in Munich. He was a visiting scholar at New York University and MIT Sloan Center for Information Systems Research (CISR).

He received a PhD and MSc. from Wageningen University.

  • Meulen, D. van der, Baalen, P.J. van & Heck, E. van (2014). No Place Like Home. The Effect of Telework Gains on Knowledge Worker Productivity. Academy of Management Annual Meeting: Philadelphia (2014, augustus 01 - 2014, augustus 05).
  • Meulen, D. van der, Baalen, P.J. van & Heck, E. van (2012). Please, Do Not Disturb. Telework, Distractions and the Productivity of the Knowledge Worker. International Conference on Information Systems 2012: Orlando.
  • Oosterhout, M.P.A. van, Koenen, E. & Heck, E. van (2009). The adoption of Grid Technology and Its Perceived Impact on Agility. Empirical Evidence from a Business Experiment with Small and Medium Enterprises in the Netherlands. In P.H.M. Vervest, D.W. Liere & L. Zheng (Eds.), The Network Experience. New Value from Smart Business Networks (pp. 285-300). Berlin Heidelberg: Springer.
  • Oosterhout, M.P.A. van, Heck, E. van, Waarts, E. & Hillegersberg, J. van (2008). Business agility: Need, readiness and implications for Smart Business Networks. In P.H.M. Vervest, E. van Heck & K. Preiss (Eds.), Smart Business Networks 2006 Conference Proceedings (pp. 157-180). Smart Business Networks.
  • Li, Ting, Heck, E. van & Vervest, P.H.M. (2006). Dynamic Pricing Strategies for Yield Improvement with Smart Card Adoption in Dutch Travel Industry. In M. Hitz, M. Sigala & J. Murphy (Eds.), Information and Communication Technologies in Tourism. Wien: Springer.
  • Li, Ting, Heck, E. van & Vervest, P.H.M. (2006). Customer-Centric Business Networks: Case of the Evolutionary Network of Octopus. In P. Vervest, E. van Heck & K. Preiss (Eds.), Smart Business Network: A New Business Paradigm. Amsterdam: Springer.
  • Kern, T., Willcocks, L.P. & Heck, E. van (2006). The winner's curse in outsourcing: How to avoid relational trauma. In Leslie,.P. Willcocks & Mary,.C. Lacity (Eds.), Global Sourcing of Business and IT Services (pp. 114-144). Basingstoke: Palgrave MacMillan.
  • Oosterhout, M.P.A. van, Waarts, E., Heck, E. van & Hillegersberg, J. van (2006). Business agility: need, readiness and alignment with IT-strategies. In Kevin.C. Desouza (Ed.), Agile Information Systems: Conceptualization, Construction and Management (pp. 52-69). Oxford: Butterworth-Heinemann.
  • Pau, L.F.J.M., Vervest, P.H.M., Preiss, Kenneth & Heck, E. van (2005). Smart business networks (co-editors). Berlin: Springer Verlag.
  • Vervest, P.H.M., Preiss, Kenneth, Heck, E. van & Pau, L.F.J.M. (2005). The Emergence of Smart Business Networks. In P.H.M. Vervest, K. Preiss, E. Heck & L.F.J.M. Pau (Eds.), Smart Business Networks (pp. 20-30). Berlin: Springer.
  • Kambil, A. & Heck, E. van (2004). Making Markets, How Firms Can Design and Profit from Online Auctions and Exchanges, Chinese Translation. China: China Machine Press.
  • Heck, E. van (2004). Seizing the Value of Online Auctions. In S. Chowdhury (Ed.), Next Generation Business Handbook: New Strategies from Tomorrow's Thought Leaders (pp. 1169-1182). Hoboken: John Wiley & Sons.
  • Heck, E. van (2004). Innovative Electronic Reverse Auctions in Demand Chains: Prototype and Experiments. In G.W.J. Hendrikse (Ed.), Restructuring Agricultural Cooperatives (pp. 29-50). Rotterdam: Erasmus Universiteit Rotterdam.
  • Jarkko, V. & Heck, E. van (2003). The Impact of Multi-Access Technologies on Exchange Processes in Five Online Markets in Finland. In Pirkko Walden (Ed.), ICT and Services: Combining Views from IS and Service Research (pp. 155-173). Finland: Turku Centre for Computer Science, TUCS General Publication.
  • Koppius, O.R. & Heck, E. van (2002). The role of product quality information, market state information and transaction costs in electronic auctions. In - - (Ed.), Academy of Management Proceedings , 2002. Academy of Management.
  • Wolters, M.J.J., Heck, E. van & Vervest, P.H.M. (2002). Modularity in Three Dimensions: A Study of Mass Customization in the Dutch House Building Industry. In Moving into Mass Customization. Information Systems and Management Principles (pp. 211-226). Springer.
  • Ribbers, P.M., Fairchild, A., Heck, E. van & Kleijnen, J. (2002). Creating Alternative Electronic Trading Mechanisms in Time-Sensitive Transaction Markets. In Trust in Electronic Commerce (pp. 147-171). The Hague: Kluwer Law International.
  • Kambil, A. & Heck, E. van (2002). Making Markets, How Firms Can Design and Profit from Online Auctions and Exchanges. Boston: Harvard Business School Press.
  • Baalen, P.J. van, Oosterhout, M.P.A. van, Tan, Y.H. & Heck, E. van (2000). Dynamics in setting up an EDI Community - Experiences from the port of Rotterdam. Delft: Eburon.
  • Heck, E. van (2000). Winner's Curse in ICT Outsourcing and its Effects on the Outsourcing Relationship. In - -- (Ed.), Academy of Management (AoM) Conference (pp. ---). Toronto (Canada): -.
  • Koppius, O.R., Kumar, K. & Heck, E. van (2000). Electronic Multidimensional Auctions and the Role of Information Feedback. In H.R. Hansen, M. Bichler & H. Mahrer (Eds.), Proceedings of the 8th European Conference on Information Systems (ECIS2000) (vol. 1) (pp. 461-468). -: -.
  • Bots, E.M., Heck, E. van, Swede, V van & Simons, C.A.J. (1999). Management en Informatie, Leer- en handboek der Bestuurlijke Informatiekunde. Schoonhoven: Academic Service.
  • Heck, E. van & Ribbers, P.M. (1999). The Adoption and Impact of EDI in Dutch SME's, TRACK 7: Management of Technology. In R.H. - Spraque (Ed.), Proceeding of: HICSS'99 - 32nd Hawaii International Conference on System Sciences (pp. 1-9). Maui, Hawaii: IEEE - Computer Society Press.
  • Heck, E. van & Ribbers, P.M. (1999). Experiences with Electronic Auctions in the Dutch Flower Industry. In C. Westland & T. Clarck (Eds.), Global Electronic Commerce: Theory and case Studies (pp. 355-366). Cambridge, Massachusetts: The MIT Press.
  • Hogendoorn, R., Tan, D.S., Bots, J.M., Heck, E. van, Swede, V van & Simons, C.A.J. (1999). Bedrijfsinformatica, Inzicht in de Bestuurlijke Informatiekunde. Leidschendam: Lansa Publishing.
  • Matsuda, Tomoyoshi & Heck, E. van (1998). AUCNET's third challenge - critical success factors for new entrants using electronic markets. In J.K. Lee, S.H. Kim, A.B. Whinston & B. Schmid (Eds.), Proceedings International Conference on Electronic Commerce '98 (pp. 191-197). Seoul, Korea: International Center for Electronic Commerce.
  • Heck, E. van (1998). Veilingen en tenders op het internet: 'eenmaal, andermaal ... verkocht'. In B. Tiggelaar & M. van Reijsen (Eds.), Onderzoek in nieuwe media, i&i-jaarboek 98 (pp. 85-92). Amsterdam: Otto Cramwinkel.
  • Heck, E. van, Klein, S., Kambil, A. & Lodbrok, P. (1998). Web-based auctions: theoretical issues and practical experiences. In R. Hirscheim, M. Newmann & J.I. DeGross (Eds.), Proceedings of the Nineteenth International Conference on Information (pp. 431-433). Helsinki: ICIS.
  • Heck, E. van & Ribbers, P.M. (1997). Value-creation by reshaping customer and supplier relationships with EDI: The case of Technische Unie in The Netherlands. In R. Galliers, C. Murphy, S. Carlsson, H.R. Hansen, C. Loebbecke & R. O'Callaghan (Eds.), Proceedings 5th European Conference on Information Systems. Volume III (Volume 3 of a 3-volume set) (pp. III, 1234-1250). Cork, Ireland: Cork Publishing Limited.
  • Heck, E. van & Bon, H. van (1997). Business value of electronic commerce. Case study: the expected costs and benefits of electronic commerce scenarios for a Dutch exporter. In D.R. Vogel, J. Gricar & J. Novak (Eds.), Proceedings Tenth International Bled Electronic Commerce Conference "Global Business in Practice". Volume 2: Research (pp. 206-223). Bled, Slovenia: Moderna organizacija.
  • Heck, E. van & Ribbers, P.M. (1997). Introducing electronic auction systems in the Dutch flower industry: a comparison of two electronic auction system initiatives in the Dutch flower auctions. In B. Katzy, K. Kumar, K. Crowston & C.P. van Fenema (Eds.), Virtual Operations and Agile Organizations. Workshop Proceedings European Agility Forum (pp. 1-28). Rotterdam: Copyright Center for Management of Cooperation, EUR.
  • Heck, E. van, Damme, E. van, Kleijnen, J. & Ribbers, P.M. (1997). New entrants and the role of information technology : The case of the tele flower auction in the Netherlands. In S. Klein & H. Williams (Eds.), 3rd Research Symposium on Emerging Electronic Markets (Arbeitsbericht IM HSG/CCEM/, 46) (pp. 35-49). St. Gallen: Institut für Wirtsschaftsinformatik der Uv. St. Gallen.
  • Heck, E. van, Damme, E. van, Kleijnen, J. & Ribbers, P.M. (1997). New entrants and the role of information technology: The case of the Tele Flower Auction in the Netherlands. In J.F. Nunamaker & R.H. Sprague (Eds.), Proceedings of the Thirtieth Annual Hawaii International Conference on System Sciences (HICSS), Vol III (pp. 228-237). Los Alamitos: IEEE Computer Society Press.
  • Bots, J.M., Heck, E. van, Swede, V van & Simons, J.L. (1994). Bestuurlijke Informatiekunde in kort bestek. Leidschendam: Lansa Publishing.
  • Heck, E. van (1993). Design Management of EDI Systems, published dissertation. Alphen a/d Rijn: Samsom BedrijfsInformatie.
  • Bots, J.M., Heck, E. van, Swede, V van & Simons, J.L. (1992). Bestuurlijke Informatiekunde in kort bestek. Rijswijk: Cap Gemini Publishing.
  • Streng, R.J., Ekering, C.F., Heck, E. van & Schultz, J.F.H. (1992). Scientific Research on EDI. Alphen aan den Rijn: Samsom BedrijfsInformatie.
  • Bots, J.M., Heck, E. van, Swede, V van & Simons, J.L. (1992). Cases Bestuurlijke Informatiekunde. Rijswijk: Cap Gemini Publishing.
  • Zuurbier, P.J.P., Bots, J.M., Edwards, A.R., Heck, E. van, Hendriks, J.A., Meer, C.J. van der, Stemme, S.I. & Zwanenberg, A.C.M. (1991). Werkboek Besturen vanorganisaties: een inleiding tot de Bedrijfskunde,. Culemborg: Educaboek.
  • Zuurbier, P.J.P., Bots, J.M., Edwards, A.R., Heck, E. van, Hendriks, J.A., Meer, C.J. van der, Stemme, S.I. & Zwanenberg, A.C.M. (1991). Besturen van organisaties: een inleiding tot de Bedrijfskunde. Culemborg: Educaboek.
  • Heck, E. van & Zuurbier, P.J.P. (1991). Bedrijfskunde en Agribusiness: agro-industriele ontwikkelingen in de jaren negentig. Wageningen: vakgroep Bedrijfskunde, Landbouwuniversiteit Wageningen.
  • Heck, E. van & Zuurbier, P.J.P. (1991). Strategische samenwerking. Wageningen: Wageningse Economische Studies.
  • Bots, J.M., Heck, E. van, Swede, V van & Simons, J.L. (1990). Bestuurlijke Informatiekunde. Rijswijk: Cap Gemini Publishing.
  • Heck, E. van (2010). New ways of working: Microsoft's `mobility' office. RSM Insight, 2(1), 4-6.
  • Baalen, P.J. van, Heck, E. van, Oosterhout, M.P.A. van & Go, F.M. (2009). Worlds of Work - Results from the New Worlds of Work Research Report 2008. Rotterdam: Rotterdam School of Management, Erasmus University.
  • Oosterhout, M.P.A. van, Heck, E. van, Koenen, E., Vollaard, H., Emmen, A., Meijer, G., Den Ouden, J.C. & Perdeck, M. (2007). Development of a Business Model for Grid networked businesses: experiences from Beingrid DRS pilot. In e-Challenges Conference 2007. Amsterdam.
  • Heck, E. van & Bloemhof-Ruwaard, J.M. (2006). Network Orchestration in Global Business networks: towards innovative products and responsive chains in the dutch flower industry. www.transforum.nl: Transforum.
  • Wolters, M., Vervest, P.H.M. & Heck, E. van (2005). Building Networks In-Sync. In Peter Vervest, Eric Heck, Kenneth Preiss & Louis-Francis Pau (Eds.), Smart Business Networks (pp. 211-223). Berlin: Springer.
  • Koppius, O.R. & Heck, E. van (2005). Supply and Demand Driven Coordination in Smart Business Networks. In P Vervest (Ed.), Smart Business Networks (pp. 273-287). Berlin: Springer.
  • Vervest, P.H.M. & Heck, E. van (2004). Vanenburg Science Seminar on Smart Business Networks. In Smart business networks. Putten, The Netherlands.
  • Baalen, P.J. van, Bloemhof-Ruwaard, J.M., Heck, E. van & Veire, P. van de (2003). Community en kennisportal Agrologistiek. Rotterdam: Erasmus Universiteit Rotterdam.
  • Heck, E. van & Thiadens, T.H.J.G. (2003). Hoe kan een organisatie elektronische markten gebruiken? Rotteram: Checklisten Informatiemanagement.
  • Baalen, P.J. van, Bloemhof-Ruwaard, J.M., Heck, E. van & Veire, P. van de (2003). Eindrapportage Kennisportal Agrologistiek. Erasmus Universiteit Rotterdam: Erasmus Universiteit.
  • Baalen, P.J. van, Bloemhof-Ruwaard, J.M., Heck, E. van & Veire, P. van de (2003). Analyse Kennisportal Agrologistiek. Rotterdam: Erasmus Universiteit Rotterdam.
  • Heck, E. van (2002). Het ontwerp van eAuctions, in: Wietze van der Aa. Delft: Management education & e-learning.
  • Heck, E. van (2002). How to seize the value of online auctions. on-line publication: European Business Forum.
  • Heck, E. van (2002, juni 28). Waarde en Winnaar. Over het ontwerpen van elektronische veilingen. Erasmus Research Institute of Management (ERIM), Inaugurele rede.
  • Kamil, A. & Heck, E. van (2002). Regulation: Minding Online Markets. US: Harvard Business Review Working Knowledge.
  • Heck, E. van (2000). Velingen op internet. Cooperatie, 562, 14-15.
  • Heck, E. van (1999). Ervaringen met electronische veilingen in de Nederlandse bloemenindustrie. In J.P. Duijker & - - et al. (Eds.), Praktijkboek Magazijnen/Distributiecentra (pp. 1.6.D-01-1.6.D-08). Deventer: Kluwer.
  • Kambil, A. & Heck, E. van (1999). Herontwerpen van de Nederlandse Bloemenveilingen. IT Management (Select), 77-98.
  • Heck, E. van, Wilcocks, L. & Kern, T. (1999). Relational trauma: evidence of a winner's curse in ICT outsourcing; working paper. Templeton College: Oxford institute of information management.
  • Heck, E. van (1998). Eenmaal, andermaal ... verkocht; elektronische veilingen op Internet. IT-Monitor, 12-14.
  • Wolters, M.J.J., Heck, E. van, Hoogeweegen, M.R. & Vervest, P.H.M. (1998). KLM Distributie: ondersteuning voor massa-individualisering. In C. van der Hoeven (Ed.), , conferentie 'De macht van de kllant. Netwerken werken' (pp. 65-74). Veldhoven: TVA developments bv.
  • Wolters, M.J.J., Heck, E. van, Hoogeweegen, M.R. & Vervest, P.H.M. (1997). A business network redesign approach. Conceptual and practical issues. (Management Report Series 48(13)). : ERIM.
  • Heck, E. van (1997). Electronic Web-Based Auctions. Rotterdam: Erasmus Universiteit Rotterdam.
  • Heck, E. van (1997). Een conferentie op afstand bijwonen met behulp van Internet. Agro Informatica, 10(1), 27-28.
Yixin Lu

Data-Driven Decision Making in Auction Markets

  • Role: Promotor
  • PhD Candidate: Yixin Lu
  • Time frame: 2009 - 2014
Sarita Koendjbiharie

The Information-Based View on Business Network Performance

Ting Li

Informedness and Customer-Centric Revenue Management

  • Role: Promotor
  • PhD Candidate: Ting Li
  • Time frame: 2004 - 2009
Uladzimir Radkevitch

Online Reverse Auctions for Procurement of Services

Otto Koppius

Information Architecture and Electronic Market Performance

Matthijs Wolters

The Business of Modularity and the Modularity of Business

Editorial positions

  • Decision Support Systems

    Member Editorial Board

  • Journal of Information Technology

    Member Editorial Board

Organization Membership

  • Academy of Management

    Member Working Group

Side positions

  • Inno.com

    Member Academic Advisory Board

  • Tilburg University

    Chairman evaluation commision Bachelor and Master Study

  • Institute for Innovation and Information Productivity

    Member Academic Advisory Board

  • Stichting The NetworkFoundation

    Board Member

  • Stichting Kappa

    Board Member

Past courses

Address

Visiting address

Office: T09-01
Burgemeester Oudlaan 50
3062 PA Rotterdam

Postal address

Postbus 1738
3000 DR Rotterdam
Netherlands

Work in progress

Meulen, D. van der, Baalen, P.J. van & Heck, E. van (2014). No Place Like Home. The Effect of Telework Gains on Knowledge Worker Productivity. Academy of Management Annual Meeting: Philadelphia (2014, augustus 01 - 2014, augustus 05).
Meulen, D. van der, Baalen, P.J. van & Heck, E. van (2012). Please, Do Not Disturb. Telework, Distractions and the Productivity of the Knowledge Worker. International Conference on Information Systems 2012: Orlando.

Latest publication

Meulen, D. van der, Baalen, P.J. van & Heck, E. van (2014). No Place Like Home. The Effect of Telework Gains on Knowledge Worker Productivity. Academy of Management Annual Meeting: Philadelphia (2014, augustus 01 - 2014, augustus 05).