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H.W.G.M. (Eric) van Heck

Full Professor

Eric van Heck
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Professor of Information Management and Markets

Programme:
Logistics & Information Systems
ERIM Membership:
Fellow ERIM, affiliated since 1999
Profile

Eric van Heck is a professor of information management and markets at the Department of Technology & Operations Management, Rotterdam School of Management, Erasmus University (RSM).

His research concentrates on the role and impact of advanced information systems and technologies helping to solve complex societal and business challenges. At the moment he is working on sustainable ways of working, multi-agent systems for smart energy grids, mobile banking platform ecosystems for financial inclusion, and sustainable maritime logistical systems. Research is carried out with innovative companies and universities in Brazil, China, Europe, Indonesia, and USA.

Professor van Heck is the academic director of the very popular MSc. in Business Information Management (BIM) and is teaching a master core course on business architecture & consultancy, PhD workshops on information management research and multi-agent research, and executive courses on "Leading transformation in the digital economy" and "IT and innovations for supervisory board members".

Professor van Heck is the co-editor/co-author of fourteen books, including together with Ajit Kambil, Making Markets: How Firms Can Design and Profit from Online Auctions and Exchanges (Harvard Business Press, 2002).

His articles have appeard in academic and business-oriented and academic journals including California Management Review, Communications of the ACM, Decision Support Systems, Electronic Markets, European Journal of Information Systems, European Management Journal, Harvard Business Review, IEEE Transactions on Engineering Management, Information Systems Research, Internationl Journal of Electronic Commerce, International Journal of Production Economics, Journal of Information Technology, MISQ Executive, Strategic Outsourcing, and WirtschaftsInformatik.

Professor van Heck is an active member of the Association of Information Systems (AIS) community. He was the program co-chair of ECIS 2013 in Utrecht, the track co-chair of the Economics and IS track at ICIS 2009 in Phoenix, ECIS 2011 in Helsinki, and ICIS 2012 in Orlando, chairman of the doctoral consortium at ECIS 2008 in Galway, and member of the doctoral consortium at ICIS 2011 in Shanghai.

His former roles include that of ERIM's Director of Doctoral Education from 2007-2009. He has been a visiting professor at the Helsinki School of Economics and the Ludwig-Maximilians University in Munich, and a visiting scholar at New York University and MIT Sloan Center for Information Systems Research (CISR).

Work in progress (2)
  • Meulen, D. van der, Baalen, P.J. van & Heck, E. van (2014). No Place Like Home. The Effect of Telework Gains on Knowledge Worker Productivity. Academy of Management Annual Meeting: Philadelphia (2014, augustus 01 - 2014, augustus 05).
  • Meulen, D. van der, Baalen, P.J. van & Heck, E. van (2012). Please, Do Not Disturb. Telework, Distractions and the Productivity of the Knowledge Worker. International Conference on Information Systems 2012: Orlando.
Publications (129)
  • Articles (64)
    • Kaa, G. van de, Heck, E. van, Vries, H.J. de, Ende, J. van den & Rezaei, J. (2014). Supporting Decision-Making in Technology Standards Battles Based on the Fuzzy Analytical Hierarchy Process. IEEE Transactions on Engineering Management, 61(2), 336-348.
    • Li, Ting, Kauffman, R.J., Heck, E. van, Vervest, P.H.M. & Dellaert, B.G.C. (2014). Consumer Informedness and Firm Information Strategy. Information Systems Research, 25(2), 345-363.
    • Mocker, M., Ross, J.W. & Heck, E. van (2014). Transforming Royal Philips: Seeking Local Relevance While Leveraging Global Scale. In MIT Sloan CISR Working Paper No. 394, February 2014. Cambridge, USA: MIT Sloan Centre for Information Systems of Research (CISR).
    • Vermerris, Armin, Mocker, Martin & Heck, E. van (2014). No time to waste: the role of timing and complementarity of alignment practices in creating business value in IT projects. European Journal of Information Systems, Accepted, 1-26.[go to publisher's site]
    • Brinkkemper, S., Batenburg, R., Hillegersberg, J. van, Heck, E. van, Spiekermann, S., Connolly, R. & Helms, R. (2013). ECIS 2013 Proceedings. In ECIS 2013 Proceedings. Utrecht: University of Utrecht.
    • Heck, E. van (2013). The five information technology blind spots of economists. RAE = Revista de Administracao de Empresas, 53(3), 316-322.
    • Nicolaou, A.I., Ibrahim, M. & Heck, E. van (2013). Information quality, trust, and risk perceptions in electronic data exchanges. Decision Support Systems, 54(2), 986-996.[go to publisher's site]
    • Heck, E. van, Baalen, P.J. van, Meulen, D. van der & Oosterhout, M.P.A. van (2012). Achieving High Performance in a Mobile and Green Workplace: Lessons from Microsoft Netherlands. MIS Quarterly Executive, 11(4), 175-188.
    • Beulen, E., Tiwari, V. & Heck, E. van (2011). Understanding transition performance during offshore IT outsourcing. Strategic Outsourcing, 4(3), 204-227.
    • Kaa, G. van de, Ende, J. van den, Vries, H.J. de & Heck, E. van (2011). Factors for winning interface format battles: A review and synthesis of the literature. Technological Forecasting and Social Change, 78(8), 1397-1411.
    • Koendjbiharie, S.R., Koppius, O.R., Vervest, Peter & Heck, E. van (2011). An information-based view on the performance of dynamic business networks: theory and experimental evidence. In Academy of Management Annual Meeting. San Antonio, TX: Academy of Management.
    • Kauffman, R.J., Li, Ting & Heck, E. van (2010). Business Network-Based Value Creation in Electronic Commerce. International Journal of Electronic Commerce, 15(1), 113-143.[go to publisher's site]
    • Kauffman, R., Li, Ting & Heck, E. van (2010). A Theory of Informedness and Business Network Co-Production. In R. Sprague (Ed.), Proceedings of the 43th Hawaii International Conference on Systems Science. Los Alamitos, CA, USA: IEEE Computer Society Press.
    • Gupta, A., Ketter, W., Heck, E. van & Wasesa, M. (2009). Real-time support for auctioneers to determine optimal clock start for multi-unit sequential dutch auctions. In Eigth Workshop on e-Business. AIS.
    • Heck, E. van (2009). The Next Generation Workplace, Research Briefing. MIT Sloan CISR Research Briefing, IX(nr9B), 1-4.
    • Heck, E. van & Vervest, P.H.M. (2009). Smart Business Networks: Concept and Empirical Evidence,. Decision Support Systems, 47(4), 275-276.[go to publisher's site]
    • Kauffman, R., Li, Ting, Heck, E. van & Vervest, P.H.M. (2009). Consumer Informedness and Resonance Marketing: An Empirical Test of The Hyperdifferentiation Hypothesis. In R. Sprague (Ed.), Proceedings of the 42th Hawaii International Conference on Systems Science. Los Alamitos, CA, USA: IEEE Computer Society Press.
    • Li, Ting, Heck, E. van & Vervest, P.H.M. (2009). Information Capability and Value Creation Strategy: Advancing Revenue Management Through Mobile Ticketing Technologies. European Journal of Information Systems, 18(1), 38-51.[go to publisher's site]
    • Radkevitch, U.L., Heck, E. van & Koppius, O.R. (2009). Portfolios of Buyer-Supplier Exchange Relationships in an Online Marketplace for IT Services. Decision Support Systems, 47(4), 297-306.[go to publisher's site]
    • Yang, S. & Heck, E. van (2009). The impact of multi-access technologies on consumer electronic auctions: a comparison of markets in China and the Netherlands. European Management Journal, 27(1), 47-63.
    • Hilhorst, C., Ribbers, P.M.A., Heck, E. van & Smits, M. (2008). Using Dempster-Shafer theory and real options theory to assess competing strategies for implementing IT infrastructures: a case study. Decision Support Systems, 46(1), 344-355.[go to publisher's site]
    • Kauffman, R., Li, Ting, Heck, E. van & Vervest, P.H.M. (2008). A Multi-Method Approach to Integrate and Joint Optimize Service Attribute Bundles and Capacity Management. In Proceedings of the Eighteenth Annual Workshop on Information Technologies and Systems. Paris, France.
    • Kauffman, R., Li, Ting, Heck, E. van & Vervest, P.H.M. (2008). Consumer Informedness and Information Technology: An Empirical Study of Heterogeneous Consumer Choice. In Twentieth Workshop on Information Systems and Economics. Paris, France.
    • Ketter, W., Heck, E. van & Zuidwijk, R.A. (2008). The Application of Intelligent Personalized Agents for Buyer Decision Empowerment at the Dutch Flower Auction. In WITS08. Paris, France.
    • Li, Ting, Heck, E. van & Vervest, P.H.M. (2008). Use and Impact of Mobile Ticketing Technologies for Revenue Management. In Academy of Management Meeting. Anaheim, CA, USA.
    • Quariguasi Frota Neto, J., Bloemhof-Ruwaard, J.M., Nunen, J.A.E.E. van & Heck, E. van (2008). Designing and evaluating sustainable logistics networks. International Journal of Production Economics, 111(2), 195-208.
    • Heck, E. van & Vervest, P.H.M. (2007). Smart business networks: how the network wins. Communications of the ACM, 50(6), 28-37.
    • Kaa, G. van de, Vries, H.J. de, Heck, E. van & Ende, J. van den (2007). The Emergence of Standards: a Meta-analysis. In R.H. Sprague (Ed.), Proceedings of the Thirty-Nineth Annual Hawaii International Conference on System Sciences. Los Alamitos, CA: IEEE Computer Society.
    • Li, Ting, Heck, E. van & Vervest, P.H.M. (2007). Study of Network Structural Properties of Complex Dutch Railway Transportation Network. In Transportation Research Board 86th Annual Meeting. Washington DC, USA.
    • Li, Ting, Heck, E. van & Fleischmann, M. (2007). Understanding Dynamic Pricing in Public Transport: The Role of Smart Card Technology Adoption. In Academy of Management Meeting. Philadelphia, PA, USA.
    • Oosterhout, M.P.A. van & Heck, E. van (2007). Customer centric IS and the role of agility in public organizations An empirical study in the Netherlands. In Proceedings of the 6th Workshop on e-Business (WEB-2007). Montreal, canada.
    • Li, Ting, Vervest, P.H.M., Heck, E. van & Rooijmans, P. (2006). Improve Yield in Public Transport – A Focus on ICT Capability. In Proceeding of the IEEE International Conference on Service Operations and Logistics, and Informatics. Shanghai, China.
    • Li, Ting, Hofker, F., Heck, E. van & Vervest, P.H.M. (2006). Do Customers Respond to Differentiated Pricing in Public Transport? -- An Analysis of Behavioral Response Using Stated Preference Experiment. In Proceeding of the TRAIL Research Congress 2006. Rotterdam, NL.
    • Li, Ting, Heck, E. van, Vervest, P.H.M., Voskuilen, J., Hofker, F. & Jansma, F. (2006). Passenger Travel Behavior Model in Railway Network Simulation. In Proceedings of the 38th Conference on Winter Simulation. Monterey, CA, USA: IEEE.
    • Pozzebon, M. & Heck, E. van (2006). Local Adaptations of Generic Application Systems: The Case of Veiling Holambra in Brasil. Journal of Information Technology, 21(2), 73-85.[go to publisher's site]
    • Radkevitch, U.L., Heck, E. van & Koppius, O.R. (2006). Portfolios of Exchange Relationships: An Empirical Investigation of an Online IT Marketplace for Small Firms. Forthcoming in the proceedings of the International Conference of Information Systems (ICIS). In International Conference of Information Systems. Milwaukee.
    • Baalen, P.J. van, Bloemhof-Ruwaard, J.M. & Heck, E. van (2005). Knowledge Sharing in an Emerging Network of Practice: The Role of a Knowledge Portal. European Management Journal, 23(3), 300-315.[go to publisher's site]
    • Driedonks, C., Gregor, S., Wassenaar, A. & Heck, E. van (2005). Economic and social analysis of the adoption of B2B electronic marketplaces: a case study. International Journal of Electronic Commerce, 9(3), 49-72.
    • Koppius, O.R., Speelman, W., Stulp, O., Verhoef, B. & Heck, E. van (2005). Why are customers coming back to buy their airline tickets online? Theoretical explanantions and empirical evidence. In J.K. Lee (Ed.), Proceedings of the Seventh International Conference on Electronic Commerce. Xi'an, China.
    • Li, Ting, Vervest, P.H.M. & Heck, E. van (2005). Smart Card Technology in Transportation Industry -- A Yield Management Perspective. In Proceeding of the International Conference on Electronic Business. Hong Kong.
    • Pau, L.F.J.M., Vervest, P.H.M., Heck, E. van & Preiss, Kenneth (2005). Emergence of smart business networks. Journal of Information Technology, 19(4), 228-233.
    • Radkevitch, U.L., Heck, E. van & Koppius, O.R. (2005). Buyer Commitment and Opportunism In An Electronic Market for IT Services. In Y. H. Tan (Ed.), Conference Proceedings of the 12th Research Symposium on Emerging Electronic Markets, September 2-3, 2005, Amsterdam, The Netherlands.
    • Vesa, Jarkko & Heck, E. van (2005). Factors in Adopting Multi-access Technologies in Online Consumer Auction Markets in Finland. European Management Journal, 23(2), 182-194.
    • Cunden, M. & Heck, E. van (2004). Bargaining Power and Information Technology in African-European Business Relationships Case of the Dutch Flower Auctions. European Management Journal, 22(5), 573-587.
    • Heck, E. van, Delporte-Vermeiren, D.J.E. & Vervest, P.H.M. (2004). In Search of Margin in Business Networks - The European Patent Office. European Management Journal, 22(2), 167-182.
    • Heck, E. van & Kambil, A. (2004). Introduction to 'Innovative Auction Markets' Special Issue. Electronic Markets, 14(3), 166-169.
    • Koppius, O.R., Heck, E. van & Wolters, M.J.J. (2004). The Importance of Product Representation Online Empirical Results and Implications for Electronic Markets. Decision Support Systems, 38(2), 161-169.
    • Ruiter, S de & Heck, E. van (2004). The Impact of Multi-access Technologies on Consumer Electronic Auctions. European Management Journal, 22(4), 377-392.
    • Vervest, P.H.M., Heck, E. van, Preiss, Kenneth & Pau, L.F.J.M. (2004). Introduction to Smart Business Networks. Journal of Information Technology, 19(4), 225-227.
    • Meij, S., Pau, L.F.J.M. & Heck, E. van (2003). Auctioning bulk Mobile messages. In H.Werthner V.Tschammer G.M. Giaglis (Ed.), The second international conference on Mobile Business (pp. 321-336). Wien: Oesterreichische Computer Gesellschaft(Austrian Computer soc.
    • Pau, L.F.J.M., Meij, S. & Heck, E. van (2003). Auctioning bulk mobile messages: a performance evaluation. In Bezalel Gavish & Alex Bordetsky (Eds.), Proc. 11 th International Conference on telecommunications systems (pp. 204-224). Monterey,CA.
    • Heck, E. van (2002). How to Seize the Value of Online Auctions. European Business Forum, 3(10), 63-65.
    • Heck, E. van (2002). Waarde en Winnaar - Over het ontwerpen van elektronische veilingen. Bedrijfskundig Vakblad, 14(8), 4-8.
    • Willcocks, L.P., Heck, E. van & Kern, T. (2002). The Winner's Curse in IT Outsourcing: Strategies for Avoiding Relational Trauma. California Management Review, 44(2), 47-69.
    • Heck, E. van (2001). Innovative Electronic Auctions in Supply and Demand Chains: Empirical research in the flower industry. Journal on Chain and Network Science, 1(1), 65-76.[go to publisher's site]
    • Heck, E. van (2000). The cutting edge in auctions. Harvard Business Review, 78(2), 18-19.
    • Palmer, J., Kallio, J., Tinnila, M., Tuunainen, V.K., Heck, E. van & Saarinen, T. (2000). Online grocery shopping around the world. Communications of the Association for Information Systems, 4(3), ---.
    • Heck, E. van & Vervest, P.H.M. (1998). How should CIOs deal with web-based auctions? Communications of the ACM, 41(7), 99-100.
    • Heck, E. van & Ribbers, P.M. (1998). Introducing electronic auction systems in the dutch flower industry - a comparison of two initiatives. Wirtschaftsinformatik, 40(3), 223-231.
    • Heck, E. van, Koppius, O.R. & Vervest, P.H.M. (1998). Electronic web-based auctions: theory and practice. In W.R.J. Baets (Ed.), Proceedings 6th European Conference on Information Systems, Volume IV (pp. 1584-1590). Granada, Spain: Euro-Arab Management School.
    • Kambil, A. & Heck, E. van (1998). Reengineering the Dutch flower auctions: a framework for analyzing exchange organizations. Information Systems Research, 9(1), 1-19.
    • Koppius, O.R., Heck, E. van & Wolters, M.J.J. (1998). Product representation and price formation in screen auctions: empirical results from a Dutch flower auction. In B Gavish & A. Basu (Eds.), Proceedings of the First international Conference on Telecommunications and Electronic Commerce (pp. 178-186). Nashville: ICTEC.
    • Heck, E. van & Ribbers, P.M. (1997). Experiences with electronic auctions in Dutch flower industry. International Journal of Electronic Markets, 7(4), 29-34.
    • Steins Bisschop, J., Leeuw, M. de, Heck, E. van & Koppius, O.R. (1997). Net wel of Net niet: Een beoordelingmodel voor websites van financiële marktpartijen. In ? ? (Ed.), Seminar The New Game in Financial Services. Proceedings (pp. 4/1-4/7). Rotterdam: RSM.
  • Books (16)
    • Pau, L.F.J.M., Vervest, P.H.M., Preiss, Kenneth & Heck, E. van (2005). Smart business networks (co-editors). Berlin: Springer Verlag.
    • Kambil, A. & Heck, E. van (2004). Making Markets, How Firms Can Design and Profit from Online Auctions and Exchanges, Chinese Translation. China: China Machine Press.
    • Kambil, A. & Heck, E. van (2002). Making Markets, How Firms Can Design and Profit from Online Auctions and Exchanges. Boston: Harvard Business School Press.
    • Baalen, P.J. van, Oosterhout, M.P.A. van, Tan, Y.H. & Heck, E. van (2000). Dynamics in setting up an EDI Community - Experiences from the port of Rotterdam. Delft: Eburon.
    • Bots, E.M., Heck, E. van, Swede, V van & Simons, C.A.J. (1999). Management en Informatie, Leer- en handboek der Bestuurlijke Informatiekunde. Schoonhoven: Academic Service.
    • Hogendoorn, R., Tan, D.S., Bots, J.M., Heck, E. van, Swede, V van & Simons, C.A.J. (1999). Bedrijfsinformatica, Inzicht in de Bestuurlijke Informatiekunde. Leidschendam: Lansa Publishing.
    • Bots, J.M., Heck, E. van, Swede, V van & Simons, J.L. (1994). Bestuurlijke Informatiekunde in kort bestek. Leidschendam: Lansa Publishing.
    • Heck, E. van (1993). Design Management of EDI Systems, published dissertation. Alphen a/d Rijn: Samsom BedrijfsInformatie.
    • Bots, J.M., Heck, E. van, Swede, V van & Simons, J.L. (1992). Bestuurlijke Informatiekunde in kort bestek. Rijswijk: Cap Gemini Publishing.
    • Bots, J.M., Heck, E. van, Swede, V van & Simons, J.L. (1992). Cases Bestuurlijke Informatiekunde. Rijswijk: Cap Gemini Publishing.
    • Streng, R.J., Ekering, C.F., Heck, E. van & Schultz, J.F.H. (1992). Scientific Research on EDI. Alphen aan den Rijn: Samsom BedrijfsInformatie.
    • Heck, E. van & Zuurbier, P.J.P. (1991). Bedrijfskunde en Agribusiness: agro-industriele ontwikkelingen in de jaren negentig. Wageningen: vakgroep Bedrijfskunde, Landbouwuniversiteit Wageningen.
    • Heck, E. van & Zuurbier, P.J.P. (1991). Strategische samenwerking. Wageningen: Wageningse Economische Studies.
    • Zuurbier, P.J.P., Bots, J.M., Edwards, A.R., Heck, E. van, Hendriks, J.A., Meer, C.J. van der, Stemme, S.I. & Zwanenberg, A.C.M. (1991). Werkboek Besturen vanorganisaties: een inleiding tot de Bedrijfskunde,. Culemborg: Educaboek.
    • Zuurbier, P.J.P., Bots, J.M., Edwards, A.R., Heck, E. van, Hendriks, J.A., Meer, C.J. van der, Stemme, S.I. & Zwanenberg, A.C.M. (1991). Besturen van organisaties: een inleiding tot de Bedrijfskunde. Culemborg: Educaboek.
    • Bots, J.M., Heck, E. van, Swede, V van & Simons, J.L. (1990). Bestuurlijke Informatiekunde. Rijswijk: Cap Gemini Publishing.
  • Book contributions (25)
    • Oosterhout, M.P.A. van, Koenen, E. & Heck, E. van (2009). The adoption of Grid Technology and Its Perceived Impact on Agility. Empirical Evidence from a Business Experiment with Small and Medium Enterprises in the Netherlands. In P.H.M. Vervest, D.W. Liere & L. Zheng (Eds.), The Network Experience. New Value from Smart Business Networks (pp. 285-300). Berlin Heidelberg: Springer.
    • Oosterhout, M.P.A. van, Heck, E. van, Waarts, E. & Hillegersberg, J. van (2008). Business agility: Need, readiness and implications for Smart Business Networks. In P.H.M. Vervest, E. van Heck & K. Preiss (Eds.), Smart Business Networks 2006 Conference Proceedings (pp. 157-180). Smart Business Networks.
    • Kern, T., Willcocks, L.P. & Heck, E. van (2006). The winner's curse in outsourcing: How to avoid relational trauma. In Leslie,.P. Willcocks & Mary,.C. Lacity (Eds.), Global Sourcing of Business and IT Services (pp. 114-144). Basingstoke: Palgrave MacMillan.
    • Li, Ting, Heck, E. van & Vervest, P.H.M. (2006). Dynamic Pricing Strategies for Yield Improvement with Smart Card Adoption in Dutch Travel Industry. In M. Hitz, M. Sigala & J. Murphy (Eds.), Information and Communication Technologies in Tourism. Wien: Springer.
    • Li, Ting, Heck, E. van & Vervest, P.H.M. (2006). Customer-Centric Business Networks: Case of the Evolutionary Network of Octopus. In P. Vervest, E. van Heck & K. Preiss (Eds.), Smart Business Network: A New Business Paradigm. Amsterdam: Springer.
    • Oosterhout, M.P.A. van, Waarts, E., Heck, E. van & Hillegersberg, J. van (2006). Business agility: need, readiness and alignment with IT-strategies. In Kevin.C. Desouza (Ed.), Agile Information Systems: Conceptualization, Construction and Management (pp. 52-69). Oxford: Butterworth-Heinemann.
    • Vervest, P.H.M., Preiss, Kenneth, Heck, E. van & Pau, L.F.J.M. (2005). The Emergence of Smart Business Networks. In P.H.M. Vervest, K. Preiss, E. Heck & L.F.J.M. Pau (Eds.), Smart Business Networks (pp. 20-30). Berlin: Springer.
    • Heck, E. van (2004). Seizing the Value of Online Auctions. In S. Chowdhury (Ed.), Next Generation Business Handbook: New Strategies from Tomorrow's Thought Leaders (pp. 1169-1182). Hoboken: John Wiley & Sons.
    • Heck, E. van (2004). Innovative Electronic Reverse Auctions in Demand Chains: Prototype and Experiments. In G.W.J. Hendrikse (Ed.), Restructuring Agricultural Cooperatives (pp. 29-50). Rotterdam: Erasmus Universiteit Rotterdam.
    • Jarkko, V. & Heck, E. van (2003). The Impact of Multi-Access Technologies on Exchange Processes in Five Online Markets in Finland. In Pirkko Walden (Ed.), ICT and Services: Combining Views from IS and Service Research (pp. 155-173). Finland: Turku Centre for Computer Science, TUCS General Publication.
    • Koppius, O.R. & Heck, E. van (2002). The role of product quality information, market state information and transaction costs in electronic auctions. In - - (Ed.), Academy of Management Proceedings , 2002. Academy of Management.
    • Ribbers, P.M., Fairchild, A., Heck, E. van & Kleijnen, J. (2002). Creating Alternative Electronic Trading Mechanisms in Time-Sensitive Transaction Markets. In Trust in Electronic Commerce (pp. 147-171). The Hague: Kluwer Law International.
    • Wolters, M.J.J., Heck, E. van & Vervest, P.H.M. (2002). Modularity in Three Dimensions: A Study of Mass Customization in the Dutch House Building Industry. In Moving into Mass Customization. Information Systems and Management Principles (pp. 211-226). Springer.
    • Heck, E. van (2000). Winner's Curse in ICT Outsourcing and its Effects on the Outsourcing Relationship. In - -- (Ed.), Academy of Management (AoM) Conference (pp. ---). Toronto (Canada): -.
    • Koppius, O.R., Kumar, K. & Heck, E. van (2000). Electronic Multidimensional Auctions and the Role of Information Feedback. In H.R. Hansen, M. Bichler & H. Mahrer (Eds.), Proceedings of the 8th European Conference on Information Systems (ECIS2000) (vol. 1) (pp. 461-468). -: -.
    • Heck, E. van & Ribbers, P.M. (1999). The Adoption and Impact of EDI in Dutch SME's, TRACK 7: Management of Technology. In R.H. - Spraque (Ed.), Proceeding of: HICSS'99 - 32nd Hawaii International Conference on System Sciences (pp. 1-9). Maui, Hawaii: IEEE - Computer Society Press.
    • Heck, E. van & Ribbers, P.M. (1999). Experiences with Electronic Auctions in the Dutch Flower Industry. In C. Westland & T. Clarck (Eds.), Global Electronic Commerce: Theory and case Studies (pp. 355-366). Cambridge, Massachusetts: The MIT Press.
    • Heck, E. van (1998). Veilingen en tenders op het internet: 'eenmaal, andermaal ... verkocht'. In B. Tiggelaar & M. van Reijsen (Eds.), Onderzoek in nieuwe media, i&i-jaarboek 98 (pp. 85-92). Amsterdam: Otto Cramwinkel.
    • Heck, E. van, Klein, S., Kambil, A. & Lodbrok, P. (1998). Web-based auctions: theoretical issues and practical experiences. In R. Hirscheim, M. Newmann & J.I. DeGross (Eds.), Proceedings of the Nineteenth International Conference on Information (pp. 431-433). Helsinki: ICIS.
    • Matsuda, Tomoyoshi & Heck, E. van (1998). AUCNET's third challenge - critical success factors for new entrants using electronic markets. In J.K. Lee, S.H. Kim, A.B. Whinston & B. Schmid (Eds.), Proceedings International Conference on Electronic Commerce '98 (pp. 191-197). Seoul, Korea: International Center for Electronic Commerce.
    • Heck, E. van & Ribbers, P.M. (1997). Value-creation by reshaping customer and supplier relationships with EDI: The case of Technische Unie in The Netherlands. In R. Galliers, C. Murphy, S. Carlsson, H.R. Hansen, C. Loebbecke & R. O'Callaghan (Eds.), Proceedings 5th European Conference on Information Systems. Volume III (Volume 3 of a 3-volume set) (pp. III, 1234-1250). Cork, Ireland: Cork Publishing Limited.
    • Heck, E. van & Bon, H. van (1997). Business value of electronic commerce. Case study: the expected costs and benefits of electronic commerce scenarios for a Dutch exporter. In D.R. Vogel, J. Gricar & J. Novak (Eds.), Proceedings Tenth International Bled Electronic Commerce Conference "Global Business in Practice". Volume 2: Research (pp. 206-223). Bled, Slovenia: Moderna organizacija.
    • Heck, E. van & Ribbers, P.M. (1997). Introducing electronic auction systems in the Dutch flower industry: a comparison of two electronic auction system initiatives in the Dutch flower auctions. In B. Katzy, K. Kumar, K. Crowston & C.P. van Fenema (Eds.), Virtual Operations and Agile Organizations. Workshop Proceedings European Agility Forum (pp. 1-28). Rotterdam: Copyright Center for Management of Cooperation, EUR.
    • Heck, E. van, Damme, E. van, Kleijnen, J. & Ribbers, P.M. (1997). New entrants and the role of information technology : The case of the tele flower auction in the Netherlands. In S. Klein & H. Williams (Eds.), 3rd Research Symposium on Emerging Electronic Markets (Arbeitsbericht IM HSG/CCEM/, 46) (pp. 35-49). St. Gallen: Institut für Wirtsschaftsinformatik der Uv. St. Gallen.
    • Heck, E. van, Damme, E. van, Kleijnen, J. & Ribbers, P.M. (1997). New entrants and the role of information technology: The case of the Tele Flower Auction in the Netherlands. In J.F. Nunamaker & R.H. Sprague (Eds.), Proceedings of the Thirtieth Annual Hawaii International Conference on System Sciences (HICSS), Vol III (pp. 228-237). Los Alamitos: IEEE Computer Society Press.
  • Professional publications (24)
    • Heck, E. van (2010). New ways of working: Microsoft's `mobility' office. RSM Insight, 2(1), 4-6.
    • Baalen, P.J. van, Heck, E. van, Oosterhout, M.P.A. van & Go, F.M. (2009). Worlds of Work - Results from the New Worlds of Work Research Report 2008. Rotterdam: Rotterdam School of Management, Erasmus University.
    • Oosterhout, M.P.A. van, Heck, E. van, Koenen, E., Vollaard, H., Emmen, A., Meijer, G., Den Ouden, J.C. & Perdeck, M. (2007). Development of a Business Model for Grid networked businesses: experiences from Beingrid DRS pilot. In e-Challenges Conference 2007. Amsterdam.
    • Heck, E. van & Bloemhof-Ruwaard, J.M. (2006). Network Orchestration in Global Business networks: towards innovative products and responsive chains in the dutch flower industry. www.transforum.nl: Transforum.
    • Wolters, M., Vervest, P.H.M. & Heck, E. van (2005). Building Networks In-Sync. In Peter Vervest, Eric Heck, Kenneth Preiss & Louis-Francis Pau (Eds.), Smart Business Networks (pp. 211-223). Berlin: Springer.
    • Koppius, O.R. & Heck, E. van (2005). Supply and Demand Driven Coordination in Smart Business Networks. In P Vervest (Ed.), Smart Business Networks (pp. 273-287). Berlin: Springer.
    • Vervest, P.H.M. & Heck, E. van (2004). Vanenburg Science Seminar on Smart Business Networks. In Smart business networks. Putten, The Netherlands.
    • Baalen, P.J. van, Bloemhof-Ruwaard, J.M., Heck, E. van & Veire, P. van de (2003). Community en kennisportal Agrologistiek. Rotterdam: Erasmus Universiteit Rotterdam.
    • Heck, E. van & Thiadens, T.H.J.G. (2003). Hoe kan een organisatie elektronische markten gebruiken? Rotteram: Checklisten Informatiemanagement.
    • Baalen, P.J. van, Bloemhof-Ruwaard, J.M., Heck, E. van & Veire, P. van de (2003). Eindrapportage Kennisportal Agrologistiek. Erasmus Universiteit Rotterdam: Erasmus Universiteit.
    • Baalen, P.J. van, Bloemhof-Ruwaard, J.M., Heck, E. van & Veire, P. van de (2003). Analyse Kennisportal Agrologistiek. Rotterdam: Erasmus Universiteit Rotterdam.
    • Heck, E. van (2002). Het ontwerp van eAuctions, in: Wietze van der Aa. Delft: Management education & e-learning.
    • Heck, E. van (2002). How to seize the value of online auctions. on-line publication: European Business Forum.
    • Heck, E. van (2002, juni 28). Waarde en Winnaar. Over het ontwerpen van elektronische veilingen. Erasmus Research Institute of Management (ERIM), Inaugurele rede.
    • Kamil, A. & Heck, E. van (2002). Regulation: Minding Online Markets. US: Harvard Business Review Working Knowledge.
    • Heck, E. van (2000). Velingen op internet. Cooperatie, 562, 14-15.
    • Heck, E. van (1999). Ervaringen met electronische veilingen in de Nederlandse bloemenindustrie. In J.P. Duijker & - - et al. (Eds.), Praktijkboek Magazijnen/Distributiecentra (pp. 1.6.D-01-1.6.D-08). Deventer: Kluwer.
    • Kambil, A. & Heck, E. van (1999). Herontwerpen van de Nederlandse Bloemenveilingen. IT Management (Select), 77-98.
    • Heck, E. van, Wilcocks, L. & Kern, T. (1999). Relational trauma: evidence of a winner's curse in ICT outsourcing; working paper. Templeton College: Oxford institute of information management.
    • Heck, E. van (1998). Eenmaal, andermaal ... verkocht; elektronische veilingen op Internet. IT-Monitor, 12-14.
    • Wolters, M.J.J., Heck, E. van, Hoogeweegen, M.R. & Vervest, P.H.M. (1998). KLM Distributie: ondersteuning voor massa-individualisering. In C. van der Hoeven (Ed.), , conferentie 'De macht van de kllant. Netwerken werken' (pp. 65-74). Veldhoven: TVA developments bv.
    • Wolters, M.J.J., Heck, E. van, Hoogeweegen, M.R. & Vervest, P.H.M. (1997). A business network redesign approach. Conceptual and practical issues. (Management Report Series 48(13)). : ERIM.
    • Heck, E. van (1997). Electronic Web-Based Auctions. Rotterdam: Erasmus Universiteit Rotterdam.
    • Heck, E. van (1997). Een conferentie op afstand bijwonen met behulp van Internet. Agro Informatica, 10(1), 27-28.
Recognitions (10)
  • Editorial position (2)
    Journal Decision Support Systems
    Role Member Editorial Board
    Start date 01-01-2007

    Journal Journal of Information Technology
    Role Member Editorial Board
    Start date 01-06-2002

  • Organisation membership (1)
    Organisation Academy of Management
    Role Member Working Group
    Start date 01-08-2000

  • Side position (5)
    Name organisation Inno.com
    Role Member Academic Advisory Board
    Start date 01-06-2009
    Wage earning ja

    Name organisation Tilburg University
    Role Chairman evaluation commision Bachelor and Master Study
    Start date 01-10-2009
    End date 01-03-2010
    Wage earning ja

    Name organisation Institute for Innovation and Information Productivity
    Role Member Academic Advisory Board
    Start date 01-06-2008
    Wage earning nee

    Name organisation Stichting The NetworkFoundation
    Role Board Member
    Start date 01-06-2007
    Wage earning nee

    Name organisation Stichting Kappa
    Role Board Member
    Start date 01-08-2004
    Wage earning nee

  • ERIM Awards (2)
    Name ERIM Impact Award
    Year 2010
    Website http://www.erim.eur.nl/index.php?id=10025

    Name ERIM Book Award
    Year 2004
    Website http://www.erim.eur.nl/index.php?id=10022

PhD Projects (20)

Collaborative Forecasting in the Fast Moving Consumer Goods Chain

Clint Pennings
PhD Candidate: Clint Pennings Role: Supervisor Timeframe: 2011 -
 

Flexible Working Practices and Knowledge Worker Performance

Nick van der Meulen
PhD Candidate: Nick van der Meulen Role: Supervisor Timeframe: 2011 -
 

Data-Driven Decision Making in Auction Markets

Yixin Lu
PhD Candidate: Yixin Lu Role: Supervisor Defended: 23 June 2014 Full text: Download this thesis
 

The Information-Based View on Business Network Performance

Sarita Koendjbiharie
PhD Candidate: Sarita Koendjbiharie Role: Supervisor Timeframe: 2007 -
 

Standards Battles for Complex Systems: Empirical Research on the Home Network

Geerten van de Kaa
PhD Candidate: Geerten van de Kaa Role: Supervisor Defended: 26 May 2009 Full text: Download this thesis
 

Informedness and Customer-Centric Revenue Management

Ting Li
PhD Candidate: Ting Li Role: Supervisor Defended: 16 January 2009 Full text: Download this thesis
 

Eco-efficient Supply Chains for Electrical and Electronic Products

Jo?o Quariguasi Frota Neto
PhD Candidate: Jo?o Quariguasi Frota Neto Role: Supervisor Defended: 04 December 2008 Full text: Download this thesis
 

Online Reverse Auctions for Procurement of Services

Uladzimir Radkevitch
PhD Candidate: Uladzimir Radkevitch Role: Supervisor Defended: 10 October 2008 Full text: Download this thesis
 

Improving the flexibility and profitability of ICT-enabled business networks: an assessment method and tool

Dominique Delporte-Vermeiren
PhD Candidate: Dominique Delporte-Vermeiren Role: Supervisor Defended: 09 May 2003 Full text: Download this thesis
 

Information Architecture and Electronic Market Performance

Otto Koppius
PhD Candidate: Otto Koppius Role: Supervisor Defended: 16 May 2002 Full text: Download this thesis
 

The Business of Modularity and the Modularity of Business

Matthijs Wolters
PhD Candidate: Matthijs Wolters Role: Supervisor Defended: 08 February 2002 Full text: Download this thesis
 
Doctoral courses (4)
2013/2014 ERIM/CentER Workshop on Information Management Research
Code: BERM.ASC.008
ECTS: 5
Course level: Advanced Specialisation

2013/2014 Multi Agent Systems Research
Code: BERM.ASC.013
ECTS: 5
Course level: Advanced Specialisation

2012/2013 ERIM/CentER Workshop on Information Management Research
Code: BERM.ASC.008
ECTS: 5
Course level: Advanced Specialisation

2012/2013 Multi Agent Systems Research
Code: BERM.ASC.013
ECTS: 5
Course level: Advanced Specialisation

Events (11)
Jun 23, 2014 The Frontiers of Market Design: Opportunities and Challenges
  Conference | Information Management

May 15, 2013 Managing New Ways of Working: Insights from Research and Practice
  ERIM Research Seminar | Information Management

Sep 11, 2012 Electronic Media Addiction at the Workplace: Construct Development and Measurement
  ERIM Research Seminar | Information Management

Nov 7, 2011 State of the Art in New Ways of Working Research
  ERIM Research Seminar | Information Management

Jun 24, 2010 Outsourcing and Transition
  ERIM Research Seminar | Logistics

May 13, 2009 Every Move You Make, Every Claim You Stake: A "Practice-Turn" in IS Research
  ERIM Research Seminar | Information Management

Mar 5, 2009 ERIM Master in Philosophy in Business Research Recruitment 2009
  ERIM Doctoral Programme Information Event |

Dec 11, 2008 ICT-based Branchless Banking: The Case of Correspondent Banking in Brazil
  ERIM Research Seminar | Information Management

Dec 4, 2008 Returns to Information Technology Outsourcing
  ERIM Research Seminar | Information Management

May 21, 2007 The Fourth ERIM/CentER PhD Workshop on Information Management Research
  ERIM Research Workshop | Information Management

Jun 14, 2006 Smart Business Network Discovery Session 2006
  Conference | Information Management

Visiting address
Office: T09-01
Burgemeester Oudlaan 50
3062 PA, Rotterdam
Netherlands
Postal address
Postbus 1738
3000 DR, Rotterdam
Netherlands
 

Work in progress

  • Meulen, D. van der, Baalen, P.J. van & Heck, E. van (2014). No Place Like Home. The Effect of Telework Gains on Knowledge Worker Productivity. Academy of Management Annual Meeting: Philadelphia (2014, augustus 01 - 2014, augustus 05).
  • Meulen, D. van der, Baalen, P.J. van & Heck, E. van (2012). Please, Do Not Disturb. Telework, Distractions and the Productivity of the Knowledge Worker. International Conference on Information Systems 2012: Orlando.

Latest publication

Mocker, M., Ross, J.W. & Heck, E. van (2014). Transforming Royal Philips: Seeking Local Relevance While Leveraging Global Scale. In MIT Sloan CISR Working Paper No. 394, February 2014. Cambridge, USA: MIT Sloan Centre for Information Systems of Research (CISR).

Latest book

Smart Business Networks

Edited by Peter Vervest, Eric van Heck, Ken Preiss and Louis-François Pau.

Latest news

PhD Defence: Data-Driven Decision Making in Auction Markets

Yixin Lu reveals how we can leverage the power of data to improve the decision-making in dynamic, complex auction markets.

Course

ERIM/CentER Workshop on Information Management Research


Course details and application

Multi Agent Systems Research


Course details and application

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