H.W.G.M. (Eric) van Heck

Full Professor
Rotterdam School of Management (RSM)
Erasmus University Rotterdam
Fellow ERIM
Field: Logistics & Information Systems
Affiliated since 1999

Eric van Heck is a professor of information management and markets at the Department of Technology & Operations Management, Rotterdam School of Management, Erasmus University (RSM).

His research concentrates on the role and impact of advanced information systems and technologies helping to solve complex societal and business challenges. At the moment he is working on sustainable ways of working, multi-agent systems for smart energy grids, mobile banking platform ecosystems for financial inclusion, and sustainable maritime logistical systems. Research is carried out with innovative companies and universities in Brazil, China, Europe, Indonesia, and USA.

Professor van Heck is the academic director of the very popular MSc. in Business Information Management (BIM) and is teaching a master core course on business architecture & consultancy, PhD workshops on information management research and multi-agent research, and executive courses on "Leading transformation in the digital economy" and "IT and innovations for supervisory board members".

Professor van Heck is the co-editor/co-author of fourteen books, including together with Ajit Kambil, Making Markets: How Firms Can Design and Profit from Online Auctions and Exchanges (Harvard Business Press, 2002).

Articles with co-authors have appeared in academic and business-oriented journals including California Management Review, Communications of the ACM, Decision Support Systems, Electronic Markets, European Journal of Information Systems, European Management Journal, Harvard Business Review, IEEE Transactions on Engineering Management, Information Systems Research, Internationl Journal of Electronic Commerce, International Journal of Production Economics, Journal of Information Technology, MISQ Executive, Strategic Outsourcing, and WirtschaftsInformatik.

Professor van Heck is an active member of the Association of Information Systems (AIS) community. He was the program co-chair of ECIS 2013 in Utrecht, the track co-chair of the Economics and IS track at ICIS 2009 in Phoenix, ECIS 2011 in Helsinki, and ICIS 2012 in Orlando. He was the chairman of the doctoral consortium at ECIS 2008 in Galway and faculty member of the doctoral consortium at ICIS 2011 in Shanghai.

His former roles include that of ERIM's Director of Doctoral Education. He has been a visiting professor at the Helsinki School of Economics and the Ludwig-Maximilians University in Munich. He was a visiting scholar at New York University and MIT Sloan Center for Information Systems Research (CISR).

He received a PhD and MSc. from Wageningen University.

Key Publications (33)

  • Kambil, A. & Heck, E. van (2002). Making Markets, How Firms Can Design and Profit from Online Auctions and Exchanges. Boston: Harvard Business School Press.
  • Li, Ting, Kauffman, R.J., Heck, E. van, Vervest, P.H.M. & Dellaert, B.G.C. (2014). Using comsumer informedness as an information strategy. RSM Discovery - Management Knowledge, 20 (4), 10-11.
  • Heck, E. van (2010). New ways of working: Microsoft's `mobility' office. RSM Insight, 2 (1), 4-6.
  • Baalen, P.J. van, Heck, E. van, Oosterhout, M.P.A. van & Go, F.M. (2009). Worlds of Work - Results from the New Worlds of Work Research Report 2008. (Extern rapport). Rotterdam: Rotterdam School of Management, Erasmus University.
  • Heck, E. van & Bloemhof-Ruwaard, J.M. (2006). Network Orchestration in Global Business networks: towards innovative products and responsive chains in the dutch flower industry. (Extern rapport). www.transforum.nl: Transforum.
  • Wolters, M.J.J., Vervest, P.H.M. & Heck, E. van (2005). Building Networks In-Sync. In Peter Vervest, Eric Heck, Kenneth Preiss & Louis-Francis Pau (Eds.), Smart Business Networks (pp. 211-223). Berlin: Springer.
  • Koppius, O.R. & Heck, E. van (2005). Supply and Demand Driven Coordination in Smart Business Networks. In P Vervest (Ed.), Smart Business Networks (pp. 273-287). Berlin: Springer.
  • Baalen, P.J. van, Bloemhof-Ruwaard, J.M., Heck, E. van & Veire, P. van de (2003). Eindrapportage Kennisportal Agrologistiek. (Extern rapport). Erasmus Universiteit Rotterdam: Erasmus Universiteit.
  • Heck, E. van (2002, juni 28). Waarde en Winnaar. Over het ontwerpen van elektronische veilingen. Erasmus Research Institute of Management (ERIM), Inaugurele rede.
  • Kamil, A. & Heck, E. van (2002). Regulation: Minding Online Markets. (Extern rapport). US: Harvard Business Review Working Knowledge.
  • Heck, E. van (2000). Velingen op internet. Cooperatie, 562, 14-15.
  • Kambil, A. & Heck, E. van (1999). Herontwerpen van de Nederlandse Bloemenveilingen. IT Management (Select), 77-98.
  • Heck, E. van (1998). Eenmaal, andermaal ... verkocht; elektronische veilingen op Internet. IT-Monitor, 12-14.
  • Wolters, M.J.J., Heck, E. van, Hoogeweegen, M.R. & Vervest, P.H.M. (1998). KLM Distributie: ondersteuning voor massa-individualisering. In C. van der Hoeven (Ed.), , conferentie 'De macht van de kllant. Netwerken werken' (pp. 65-74). Veldhoven: TVA developments bv.
  • Heck, E. van (1997). Een conferentie op afstand bijwonen met behulp van Internet. Agro Informatica, 10 (1), 27-28.
Mohamad Ansarin

Open PhD Position in Business Information Management

Thomas Frick

Social Advertising

Yixin Lu

Data-Driven Decision Making in Auction Markets

  • Role: Promotor
  • PhD Candidate: Yixin Lu
  • Time frame: 2009 - 2014
Sheng Yun Yang

Information Aggregation Efficiency of Prediction Markets

Sarita Koendjbiharie

The Information-Based View on Business Network Performance

Ting Li

Informedness and Customer-Centric Revenue Management

  • Role: Promotor
  • PhD Candidate: Ting Li
  • Time frame: 2004 - 2009
Uladzimir Radkevitch

Online Reverse Auctions for Procurement of Services

Otto Koppius

Information Architecture and Electronic Market Performance

Matthijs Wolters

The Business of Modularity and the Modularity of Business

Editorial positions

  • Decision Support Systems

    Member Editorial Board

  • Journal of Information Technology

    Member Editorial Board

Organization Membership

  • Academy of Management

    Member Working Group

Side positions

  • Inno.com

    Member Academic Advisory Board

  • Tilburg University

    Chairman evaluation commision Bachelor and Master Study

  • Institute for Innovation and Information Productivity

    Member Academic Advisory Board

  • Stichting The NetworkFoundation

    Board Member

  • Stichting Kappa

    Board Member

Data-driven decision support in complex markets

With the exponential growth of data available from different market channels, firms have the opportunity to exploit data for their competitive advantage. The volume and variety of data have far outstripped the capacity of manual analysis. Meanwhile, computers have become far more powerful, networking is ubiquitous, and algorithms have been developed that can connect datasets to enable broader and deeper analyses than previously possible. This project aims to understand decision making in complex market environments and develop policy implications for the platform owners.

This PhD project will cooperate with researchers in the Worldwide Information Systems Community (http://www.isworld.org) and with research groups in the USA, for example, the Carlson School of Management (Department of Information and Decision Sciences) at University of Minnesota and the Krannert School of Management at Purdue University. Research visits at our international collaborators are highly encouraged. Further, we have also established close cooperation with leading companies, such as FloraHolland and Port of Rotterdam, in many B2B markets which helps to pave the way to evaluate the results and findings in real-world economic settings.

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Visiting address

Office: Mandeville Building T09-17
Burgemeester Oudlaan 50
3062 PA Rotterdam

Postal address

Postbus 1738
3000 DR Rotterdam

Latest publication

Li, Ting, Kauffman, R.J., Heck, E. van, Vervest, P.H.M. & Dellaert, B.G.C. (2014). Consumer Informedness and Firm Information Strategy. Information Systems Research, 25 (2), 345-363. doi: http://dx.doi.org/10.1287/isre.2014.0521[go to publisher's site]