prof.dr.ir. H.W.G.M. (Eric) van Heck

Full Professor
Rotterdam School of Management (RSM)
Erasmus University Rotterdam
Fellow ERIM
Field: Logistics & Information Systems
Affiliated since 1999

Eric van Heck is Professor of Information Management and Markets and Chairman of the Department of Technology & Operations Management, Rotterdam School of Management, Erasmus University (RSM).

His research concentrates on the role and impact of business architectures and digital platforms to deal with complex societal and business challenges.

At the moment he works on Auction Markets, Big Data & Analytics, Digital Business & Architecture, and Digital Work. He is an active member of the Erasmus Center for Data Science and Business Analytics and the Erasmus Center for Future Energy Business. Research is carried out in collaboration with innovative companies and universities in Brazil, China, Europe, Indonesia, and USA.

Professor van Heck teaches executive courses on "Leading Transformation in the Digital Economy" and modules in "Leadership Challenges with Big Data" and in a PhD workshop on "Information Management Research".

Professor van Heck is the co-editor/co-author of fourteen books, including together with Ajit Kambil, Making Markets: How Firms Can Design and Profit from Online Auctions and Exchanges (Harvard Business Press, 2002).

Articles with co-authors have appeared in academic and business-oriented journals including California Management Review, Communications of the ACM, Decision Support Systems, Electronic Markets, European Journal of Information Systems, European Management Journal, Harvard Business Review, IEEE Transactions on Engineering Management, Information Systems Research, International Journal of Electronic Commerce, International Journal of Production Economics, Journal of Information Technology, MIS Quarterly, MISQ Executive, Strategic Outsourcing, and WirtschaftsInformatik.

Professor van Heck is an active member of the Association of Information Systems (AIS) community. He was the program co-chair of ECIS 2013 in Utrecht, the Netherlands, the track co-chair of the Economics and IS track at ICIS 2009 in Phoenix, ECIS 2011 in Helsinki, and ICIS 2012 in Orlando. He was the chairman of the doctoral consortium at ECIS 2008 in Galway, Ireland, and faculty member of the doctoral consortium at ECIS 2007 in St.Gallen, Switzerland, and ICIS 2011 in Shanghai, and member of the 2014 AIS nomination committee.

His former roles include that of RSM's Academic Director of the Business Information Management (BIM) MSc. program and ERIM's Director of Doctoral Education.

He has been a Visiting Student at Cornell University (Ithaca, USA), a Visiting Scholar at New York University (New York City, USA) and at the MIT Center for Information Systems Research (CISR) (Cambridge, USA).

He has been a Visiting Professor at Aalto University School of Business (Helsinki, Finland) and the Ludwig-Maximilians University (Munich, Germany). Currently, he is a Visiting Professor at Fundação Getulio Vargas (FGV) in São Paulo (Brazil). He leads the "Big Data Analytics Research" course in the FGV EAESP Winterschool.

He earned a BSc. degree (Land and Water Use), a MSc. degree (Majors in Land and Water Use and Information Management, Minors in Operations Research and Agricultural Economics) and a PhD degree (Information Systems) from Wageningen University.

  • Y. Lu, A. Gupta, W. Ketter & E. van Heck (2018). Dynamic Decision Making in Sequential B2B Auctions: A Structural Econometric Approach. Management Science.
  • Y. Lu, A. Gupta, W. Ketter & E. van Heck (2018). Information Transparency in B2B Auction Markets: The Role of Winner Identity Disclosure. Management Science.
  • E. Diniz, E. Siqueira & E. van Heck (2018). Taxonomy of Digital Community Currency Platforms. Information Technology for Development.
  • M. Wasesa, A. Stam & E. van Heck (2017). The Seaport Service Rate Prediction System: Using Drayage Truck Trajectory Data to Predict Seaport Service Rates. Decision Support Systems, 95 (March), 37-48. doi: http://dx.doi.org/10.1016/j.dss.2016.11.008[go to publisher's site]
  • A. Khedhaouria, A.R. Thurik, C. Gurau & E. van Heck (2016). Customers’ Continuance Intention Regarding Mobile Service Providers: A Status Quo Bias Perspective. Journal of Global Information Management, 24 (4), 1-21. doi: http://dx.doi.org/10.4018/JGIM.2016100101
  • Y. Lu, A. Gupta, W. Ketter & E. van Heck (2016). Exploring Bidder Heterogeneity in Multi-channel Sequential B2B Auctions. MIS Quarterly, 40 (3), 645-662. doi: http://aisel.aisnet.org/misq/vol40/iss3/8/[go to publisher's site]
  • S. Yang, T. Li & E. van Heck (2015). Information Transparency in Prediction Markets. Decision Support Systems, 78, 67-79. doi: http://dx.doi.org/10.1016/j.dss.2015.05.009
  • Ting Li, R.J. Kauffman, E. van Heck, P.H.M. Vervest & B.G.C. Dellaert (2014). Consumer Informedness and Firm Information Strategy. Information Systems Research, 25 (2), 345-363. doi: http://dx.doi.org/10.1287/isre.2014.0521[go to publisher's site]
  • G. van de Kaa, E. van Heck, H.J. de Vries, J. van den Ende & J. Rezaei (2014). Supporting Decision-Making in Technology Standards Battles Based on the Fuzzy Analytical Hierarchy Process. IEEE Transactions on Engineering Management, 61 (2), 336-348. doi: http://dx.doi.org/10.1109/TEM.2013.2292579[go to publisher's site]
  • M. Mocker, J.W. Ross & E. van Heck (2014). Transforming Royal Philips: Seeking Local Relevance While Leveraging Global Scale. In MIT Sloan CISR Working Paper No. 394, February 2014. Cambridge, USA: MIT Sloan Centre for Information Systems of Research (CISR)
  • A. Vermerris, M. Mocker & E. van Heck (2014). No time to waste: the role of timing and complementarity of alignment practices in creating business value in IT projects. European Journal of Information Systems, 23 (6), 629-654. doi: http://dx.doi.org/10.1057/ejis.2013.11[go to publisher's site]
  • S. Brinkkemper, R. Batenburg, J. van Hillegersberg, E. van Heck, S. Spiekermann, R. Connolly & R. Helms (2013). ECIS 2013 Proceedings. In ECIS 2013 Proceedings. Utrecht: University of Utrecht
  • A.I. Nicolaou, M. Ibrahim & E. van Heck (2013). Information quality, trust, and risk perceptions in electronic data exchanges. Decision Support Systems, 54 (2), 986-996. doi: http://dx.doi.org/10.1016/j.dss.2012.10.024[go to publisher's site]
  • E. van Heck (2013). The five information technology blind spots of economists. RAE = Revista de Administracao de Empresas, 53 (3), 316-322.
  • E. van Heck, P.J. van Baalen, D. van der Meulen & M.P.A. van Oosterhout (2012). Achieving High Performance in a Mobile and Green Workplace: Lessons from Microsoft Netherlands. MIS Quarterly Executive, 11 (4), 175-188.
  • G. van de Kaa, J. van den Ende, H.J. de Vries & E. van Heck (2011). Factors for winning interface format battles: A review and synthesis of the literature. Technological Forecasting and Social Change, 78 (8), 1397-1411. doi: http://dx.doi.org/10.1016/j.techfore.2011.03.011[go to publisher's site]
  • E. Beulen, V. Tiwari & E. van Heck (2011). Understanding transition performance during offshore IT outsourcing. Strategic Outsourcing, 4 (3), 204-227. doi: http://dx.doi.org/10.1108/17538291111185449
  • S.R. Koendjbiharie, O.R. Koppius, P.H.M. Vervest & E. van Heck (2011). An information-based view on the performance of dynamic business networks: theory and experimental evidence. In Academy of Management Annual Meeting. San Antonio, TX: Academy of Management
  • R. Kauffman, Ting Li & E. van Heck (2010). A Theory of Informedness and Business Network Co-Production. In R. Sprague (Ed.), Proceedings of the 43th Hawaii International Conference on Systems Science. Los Alamitos, CA, USA: IEEE Computer Society Press
  • R.J. Kauffman, Ting Li & E. van Heck (2010). Business Network-Based Value Creation in Electronic Commerce. International Journal of Electronic Commerce, 15 (1), 113-143. doi: http://dx.doi.org/10.2753/JEC1086-4415150105[go to publisher's site]
  • S. Yang & E. van Heck (2009). The impact of multi-access technologies on consumer electronic auctions: a comparison of markets in China and the Netherlands. European Management Journal, 27 (1), 47-63. doi: http://dx.doi.org/10.1016/j.emj.2008.07.001[go to publisher's site]
  • Ting Li, E. van Heck & P.H.M. Vervest (2009). Information Capability and Value Creation Strategy: Advancing Revenue Management Through Mobile Ticketing Technologies. European Journal of Information Systems, 18 (1), 38-51. doi: http://dx.doi.org/10.1057/ejis.2009.1[go to publisher's site]
  • E. van Heck (2009). The Next Generation Workplace, Research Briefing. MIT Sloan CISR Research Briefing, IX (nr9B), 1-4.
  • E. van Heck & P.H.M. Vervest (2009). Smart Business Networks: Concept and Empirical Evidence,. Decision Support Systems, 47 (4), 275-276. doi: http://dx.doi.org/10.1016/j.dss.2009.05.002[go to publisher's site]
  • U.L. Radkevitch, E. van Heck & O.R. Koppius (2009). Portfolios of Buyer-Supplier Exchange Relationships in an Online Marketplace for IT Services. Decision Support Systems, 47 (4), 297-306. doi: http://dx.doi.org/10.1016/j.dss.2009.05.007[go to publisher's site]
  • A. Gupta, W. Ketter, E. van Heck & M. Wasesa (2009). Real-time support for auctioneers to determine optimal clock start for multi-unit sequential dutch auctions. In Eigth Workshop on e-Business. AIS
  • R. Kauffman, Ting Li, E. van Heck & P.H.M. Vervest (2009). Consumer Informedness and Resonance Marketing: An Empirical Test of The Hyperdifferentiation Hypothesis. In R. Sprague (Ed.), Proceedings of the 42th Hawaii International Conference on Systems Science. Los Alamitos, CA, USA: IEEE Computer Society Press
  • W. Ketter, E. van Heck, R.A. Zuidwijk (2008). The Application of Intelligent Personalized Agents for Buyer Decision Empowerment at the Dutch Flower Auction. In WITS08. Paris, France
  • R. Kauffman, Ting Li, E. van Heck & P.H.M. Vervest (2008). Consumer Informedness and Information Technology: An Empirical Study of Heterogeneous Consumer Choice. In Twentieth Workshop on Information Systems and Economics. Paris, France
  • R. Kauffman, Ting Li, E. van Heck & P.H.M. Vervest (2008). A Multi-Method Approach to Integrate and Joint Optimize Service Attribute Bundles and Capacity Management. In Proceedings of the Eighteenth Annual Workshop on Information Technologies and Systems. Paris, France
  • J. Quariguasi Frota Neto, J.M. Bloemhof-Ruwaard, J.A.E.E. van Nunen & E. van Heck (2008). Designing and evaluating sustainable logistics networks. International Journal of Production Economics, 111 (2), 195-208. doi: http://dx.doi.org/10.1016/j.ijpe.2006.10.014[go to publisher's site]
  • C. Hilhorst, P.M.A. Ribbers, E. van Heck & M. Smits (2008). Using Dempster-Shafer theory and real options theory to assess competing strategies for implementing IT infrastructures: a case study. Decision Support Systems, 46 (1), 344-355. doi: http://dx.doi.org/10.1016/j.dss.2008.07.006[go to publisher's site]
  • Ting Li, E. van Heck & P.H.M. Vervest (2008). Use and Impact of Mobile Ticketing Technologies for Revenue Management. In Academy of Management Meeting. Anaheim, CA, USA
  • Ting Li, E. van Heck & M. Fleischmann (2007). Understanding Dynamic Pricing in Public Transport: The Role of Smart Card Technology Adoption. In Academy of Management Meeting. Philadelphia, PA, USA
  • M.P.A. van Oosterhout & E. van Heck (2007). Customer centric IS and the role of agility in public organizations An empirical study in the Netherlands. In Proceedings of the 6th Workshop on e-Business (WEB-2007). Montreal, canada
  • Ting Li, E. van Heck & P.H.M. Vervest (2007). Study of Network Structural Properties of Complex Dutch Railway Transportation Network. In Transportation Research Board 86th Annual Meeting. Washington DC, USA
  • G. van de Kaa, H.J. de Vries, E. van Heck & J. van den Ende (2007). The Emergence of Standards: a Meta-analysis. In R.H. Sprague (Ed.), Proceedings of the Thirty-Nineth Annual Hawaii International Conference on System Sciences. Los Alamitos, CA: IEEE Computer Society
  • E. van Heck & P.H.M. Vervest (2007). Smart business networks: how the network wins. Communications of the ACM, 50 (6), 28-37. doi: http://dx.doi.org/10.1145/1247001.1247002
  • U.L. Radkevitch, E. van Heck & O.R. Koppius (2006). Portfolios of Exchange Relationships: An Empirical Investigation of an Online IT Marketplace for Small Firms. Forthcoming in the proceedings of the International Conference of Information Systems (ICIS). In International Conference of Information Systems. Milwaukee
  • Ting Li, E. van Heck, P.H.M. Vervest, J. Voskuilen, F. Hofker & F. Jansma (2006). Passenger Travel Behavior Model in Railway Network Simulation. In Proceedings of the 38th Conference on Winter Simulation. Monterey, CA, USA: IEEE
  • Ting Li, F. Hofker, E. van Heck & P.H.M. Vervest (2006). Do Customers Respond to Differentiated Pricing in Public Transport? -- An Analysis of Behavioral Response Using Stated Preference Experiment. In Proceeding of the TRAIL Research Congress 2006. Rotterdam, NL
  • Ting Li, P.H.M. Vervest, E. van Heck & P. Rooijmans (2006). Improve Yield in Public Transport – A Focus on ICT Capability. In Proceeding of the IEEE International Conference on Service Operations and Logistics, and Informatics. Shanghai, China
  • M. Pozzebon & E. van Heck (2006). Local Adaptations of Generic Application Systems: The Case of Veiling Holambra in Brasil. Journal of Information Technology, 21 (2), 73-85. doi: http://dx.doi.org/10.1057/palgrave.jit.2000059[go to publisher's site]
  • P.J. van Baalen, J.M. Bloemhof-Ruwaard & E. van Heck (2005). Knowledge Sharing in an Emerging Network of Practice: The Role of a Knowledge Portal. European Management Journal, 23 (3), 300-315. doi: http://dx.doi.org/10.1016/j.emj.2005.04.008[go to publisher's site]
  • O.R. Koppius, W. Speelman, O. Stulp, B. Verhoef & E. van Heck (2005). Why are customers coming back to buy their airline tickets online? Theoretical explanantions and empirical evidence. In J.K. Lee (Ed.), Proceedings of the Seventh International Conference on Electronic Commerce. Xi'an, China
  • Ting Li, P.H.M. Vervest & E. van Heck (2005). Smart Card Technology in Transportation Industry -- A Yield Management Perspective. In Proceeding of the International Conference on Electronic Business. Hong Kong
  • U.L. Radkevitch, E. van Heck & O.R. Koppius (2005). Buyer Commitment and Opportunism In An Electronic Market for IT Services. In Y. H. Tan (Ed.), Conference Proceedings of the 12th Research Symposium on Emerging Electronic Markets, September 2-3, 2005, Amsterdam, The Netherlands
  • C. Driedonks, S. Gregor, A. Wassenaar & E. van Heck (2005). Economic and social analysis of the adoption of B2B electronic marketplaces: a case study. International Journal of Electronic Commerce, 9 (3), 49-72.
  • L.F.J.M. Pau, P.H.M. Vervest, E. van Heck & K. Preiss (2005). Emergence of smart business networks. Journal of Information Technology, 19 (4), 228-233. doi: http://dx.doi.org/10.1057/palgrave.jit.2000024[go to publisher's site]
  • J. Vesa & E. van Heck (2005). Factors in Adopting Multi-access Technologies in Online Consumer Auction Markets in Finland. European Management Journal, 23 (2), 182-194. doi: http://dx.doi.org/10.1016/j.emj.2005.02.007[go to publisher's site]
  • P.H.M. Vervest, E. van Heck, K. Preiss & L.F.J.M. Pau (2004). Introduction to Smart Business Networks. Journal of Information Technology, 19 (4), 225-227.
  • E. van Heck & A. Kambil (2004). Introduction to 'Innovative Auction Markets' Special Issue. Electronic Markets, 14 (3), 166-169.
  • M. Cunden & E. van Heck (2004). Bargaining Power and Information Technology in African-European Business Relationships Case of the Dutch Flower Auctions. European Management Journal, 22 (5), 573-587. doi: http://dx.doi.org/10.1016/j.emj.2004.09.014
  • O.R. Koppius, E. van Heck & M.J.J. Wolters (2004). The Importance of Product Representation Online Empirical Results and Implications for Electronic Markets. Decision Support Systems, 38 (2), 161-169. doi: http://dx.doi.org/10.1016/S0167-9236(03)00097-6[go to publisher's site]
  • S. de Ruiter & E. van Heck (2004). The Impact of Multi-access Technologies on Consumer Electronic Auctions. European Management Journal, 22 (4), 377-392. doi: http://dx.doi.org/10.1016/j.emj.2004.06.010
  • E. van Heck, D.J.E. Delporte-Vermeiren & P.H.M. Vervest (2004). In Search of Margin in Business Networks - The European Patent Office. European Management Journal, 22 (2), 167-182. doi: http://dx.doi.org/10.1016/j.emj.2004.01.013[go to publisher's site]
  • S. Meij, L.F.J.M. Pau & E. van Heck (2003). Auctioning bulk Mobile messages. In H.Werthner V.Tschammer G.M. Giaglis (Ed.), The second international conference on Mobile Business (pp. 321-336). Wien: Oesterreichische Computer Gesellschaft(Austrian Computer soc
  • L.F.J.M. Pau, S. Meij & E. van Heck (2003). Auctioning bulk mobile messages: a performance evaluation. In Bezalel Gavish & Alex Bordetsky (Eds.), Proc. 11 th International Conference on telecommunications systems (pp. 204-224). Monterey,CA
  • L.P. Willcocks, E. van Heck & T. Kern (2002). The Winner's Curse in IT Outsourcing: Strategies for Avoiding Relational Trauma. California Management Review, 44 (2), 47-69.
  • E. van Heck (2002). How to Seize the Value of Online Auctions. European Business Forum, 3 (10), 63-65.
  • E. van Heck (2001). Innovative Electronic Auctions in Supply and Demand Chains: Empirical research in the flower industry. Journal on Chain and Network Science, 1 (1), 65-76. doi: http://dx.doi.org/10.3920/JCNS2001.x006[go to publisher's site]
  • E. van Heck (2000). The cutting edge in auctions. Harvard Business Review, 78 (2), 18-19.
  • J. Palmer, J. Kallio, M. Tinnila, V.K. Tuunainen, E. van Heck & T. Saarinen (2000). Online grocery shopping around the world. Communications of the Association for Information Systems, 4 (3), ---.
  • E. van Heck & P.M.A. Ribbers (1998). Introducing electronic auction systems in the dutch flower industry - a comparison of two initiatives. Wirtschaftsinformatik, 40 (3), 223-231.
  • A. Kambil & E. van Heck (1998). Reengineering the Dutch flower auctions: a framework for analyzing exchange organizations. Information Systems Research, 9 (1), 1-19. doi: http://dx.doi.org/10.1287/isre.9.1.1
  • E. van Heck & P.H.M. Vervest (1998). How should CIOs deal with web-based auctions? Communications of the ACM, 41 (7), 99-100.
  • O.R. Koppius, E. van Heck & M.J.J. Wolters (1998). Product representation and price formation in screen auctions: empirical results from a Dutch flower auction. In B Gavish & A. Basu (Eds.), Proceedings of the First international Conference on Telecommunications and Electronic Commerce (pp. 178-186). Nashville: ICTEC
  • E. van Heck, O.R. Koppius & P.H.M. Vervest (1998). Electronic web-based auctions: theory and practice. In W.R.J. Baets (Ed.), Proceedings 6th European Conference on Information Systems, Volume IV (pp. 1584-1590). Granada, Spain: Euro-Arab Management School
  • E. van Heck & P.M.A. Ribbers (1997). Experiences with electronic auctions in the Dutch flower industry. Electronic Markets, 7 (4), 29-34.
  • J. Steins Bisschop, M. de Leeuw, E. van Heck & O.R. Koppius (1997). Net wel of Net niet: Een beoordelingmodel voor websites van financiële marktpartijen. In ? ? (Ed.), Seminar The New Game in Financial Services. Proceedings (pp. 4/1-4/7). Rotterdam: RSM
  • L.F.J.M. Pau, P.H.M. Vervest, K. Preiss & E. van Heck (2005). Smart business networks (co-editors). Berlin: Springer Verlag
  • A. Kambil & E. van Heck (2004). Making Markets, How Firms Can Design and Profit from Online Auctions and Exchanges, Chinese Translation. China: China Machine Press
  • A. Kambil & E. van Heck (2002). Making Markets, How Firms Can Design and Profit from Online Auctions and Exchanges. Boston: Harvard Business School Press
  • P.J. van Baalen, M.P.A. van Oosterhout, Y.H. Tan & E. van Heck (2000). Dynamics in setting up an EDI Community - Experiences from the port of Rotterdam. Delft: Eburon
  • E.M. Bots, E. van Heck, V. van Swede & C.A.J. Simons (1999). Management en Informatie, Leer- en handboek der Bestuurlijke Informatiekunde. Schoonhoven: Academic Service
  • R. Hogendoorn, D.S. Tan, J.M. Bots, E. van Heck, V. van Swede & C.A.J. Simons (1999). Bedrijfsinformatica, Inzicht in de Bestuurlijke Informatiekunde. Leidschendam: Lansa Publishing
  • J.M. Bots, E. van Heck, V. van Swede & J.L. Simons (1994). Bestuurlijke Informatiekunde in kort bestek. Leidschendam: Lansa Publishing
  • E. van Heck (1993). Design Management of EDI Systems, published dissertation. Alphen a/d Rijn: Samsom BedrijfsInformatie
  • J.M. Bots, E. van Heck, V. van Swede & J.L. Simons (1992). Cases Bestuurlijke Informatiekunde. Rijswijk: Cap Gemini Publishing
  • J.M. Bots, E. van Heck, V. van Swede & J.L. Simons (1992). Bestuurlijke Informatiekunde in kort bestek. Rijswijk: Cap Gemini Publishing
  • R.J. Streng, C.F. Ekering, E. van Heck & J.F.H. Schultz (1992). Scientific Research on EDI. Alphen aan den Rijn: Samsom BedrijfsInformatie
  • P.J.P. Zuurbier, J.M. Bots, A.R. Edwards, E. van Heck, J.A. Hendriks, C.J. van der Meer, S.I. Stemme & A.C.M. Zwanenberg (1991). Werkboek Besturen vanorganisaties: een inleiding tot de Bedrijfskunde,. Culemborg: Educaboek
  • E. van Heck & P.J.P. Zuurbier (1991). Strategische samenwerking. Wageningen: Wageningse Economische Studies
  • E. van Heck & P.J.P. Zuurbier (1991). Bedrijfskunde en Agribusiness: agro-industriele ontwikkelingen in de jaren negentig. Wageningen: vakgroep Bedrijfskunde, Landbouwuniversiteit Wageningen
  • P.J.P. Zuurbier, J.M. Bots, A.R. Edwards, E. van Heck, J.A. Hendriks, C.J. van der Meer, S.I. Stemme & A.C.M. Zwanenberg (1991). Besturen van organisaties: een inleiding tot de Bedrijfskunde. Culemborg: Educaboek
  • J.M. Bots, E. van Heck, V. van Swede & J.L. Simons (1990). Bestuurlijke Informatiekunde. Rijswijk: Cap Gemini Publishing
  • M.P.A. van Oosterhout, E. Koenen & E. van Heck (2009). The adoption of Grid Technology and Its Perceived Impact on Agility. Empirical Evidence from a Business Experiment with Small and Medium Enterprises in the Netherlands. In P.H.M. Vervest, D.W. Liere & L. Zheng (Eds.), The Network Experience. New Value from Smart Business Networks (pp. 285-300). Berlin Heidelberg: Springer
  • M.P.A. van Oosterhout, E. van Heck, E. Waarts & J. van Hillegersberg (2008). Business agility: Need, readiness and implications for Smart Business Networks. In P.H.M. Vervest, E. van Heck & K. Preiss (Eds.), Smart Business Networks 2006 Conference Proceedings (pp. 157-180). Smart Business Networks
  • M.P.A. van Oosterhout, E. Waarts, E. van Heck & J. van Hillegersberg (2006). Business agility: need, readiness and alignment with IT-strategies. In Kevin.C. Desouza (Ed.), Agile Information Systems: Conceptualization, Construction and Management (pp. 52-69). Oxford: Butterworth-Heinemann
  • T. Kern, L.P. Willcocks & E. van Heck (2006). The winner's curse in outsourcing: How to avoid relational trauma. In Leslie,.P. Willcocks & Mary,.C. Lacity (Eds.), Global Sourcing of Business and IT Services (pp. 114-144). Basingstoke: Palgrave MacMillan
  • Ting Li, E. van Heck & P.H.M. Vervest (2006). Customer-Centric Business Networks: Case of the Evolutionary Network of Octopus. In P. Vervest, E. van Heck & K. Preiss (Eds.), Smart Business Network: A New Business Paradigm. Amsterdam: Springer
  • Ting Li, E. van Heck & P.H.M. Vervest (2006). Dynamic Pricing Strategies for Yield Improvement with Smart Card Adoption in Dutch Travel Industry. In M. Hitz, M. Sigala & J. Murphy (Eds.), Information and Communication Technologies in Tourism. Wien: Springer
  • P.H.M. Vervest, K. Preiss, E. van Heck & L.F.J.M. Pau (2005). The Emergence of Smart Business Networks. In P.H.M. Vervest, K. Preiss, E. Heck & L.F.J.M. Pau (Eds.), Smart Business Networks (pp. 20-30). Berlin: Springer
  • E. van Heck (2004). Innovative Electronic Reverse Auctions in Demand Chains: Prototype and Experiments. In G.W.J. Hendrikse (Ed.), Restructuring Agricultural Cooperatives (pp. 29-50). Rotterdam: Erasmus Universiteit Rotterdam
  • E. van Heck (2004). Seizing the Value of Online Auctions. In S. Chowdhury (Ed.), Next Generation Business Handbook: New Strategies from Tomorrow's Thought Leaders (pp. 1169-1182). Hoboken: John Wiley & Sons
  • V. Jarkko & E. van Heck (2003). The Impact of Multi-Access Technologies on Exchange Processes in Five Online Markets in Finland. In Pirkko Walden (Ed.), ICT and Services: Combining Views from IS and Service Research (pp. 155-173). Finland: Turku Centre for Computer Science, TUCS General Publication
  • P.M.A. Ribbers, A. Fairchild, E. van Heck & J. Kleijnen (2002). Creating Alternative Electronic Trading Mechanisms in Time-Sensitive Transaction Markets. In Trust in Electronic Commerce (pp. 147-171). The Hague: Kluwer Law International
  • M.J.J. Wolters, E. van Heck & P.H.M. Vervest (2002). Modularity in Three Dimensions: A Study of Mass Customization in the Dutch House Building Industry. In Moving into Mass Customization. Information Systems and Management Principles (pp. 211-226). Springer
  • O.R. Koppius & E. van Heck (2002). The role of product quality information, market state information and transaction costs in electronic auctions. In - - (Ed.), Academy of Management Proceedings , 2002. Academy of Management
  • E. van Heck (2000). Winner's Curse in ICT Outsourcing and its Effects on the Outsourcing Relationship. In - -- (Ed.), Academy of Management (AoM) Conference (pp. ---). Toronto (Canada): -
  • O.R. Koppius, K. Kumar & E. van Heck (2000). Electronic Multidimensional Auctions and the Role of Information Feedback. In H.R. Hansen, M. Bichler & H. Mahrer (Eds.), Proceedings of the 8th European Conference on Information Systems (ECIS2000) (vol. 1) (pp. 461-468). -: -
  • E. van Heck & P.M.A. Ribbers (1999). Experiences with Electronic Auctions in the Dutch Flower Industry. In C. Westland & T. Clarck (Eds.), Global Electronic Commerce: Theory and case Studies (pp. 355-366). Cambridge, Massachusetts: The MIT Press
  • E. van Heck & P.M.A. Ribbers (1999). The Adoption and Impact of EDI in Dutch SME's, TRACK 7: Management of Technology. In R.H. - Spraque (Ed.), Proceeding of: HICSS'99 - 32nd Hawaii International Conference on System Sciences (pp. 1-9). Maui, Hawaii: IEEE - Computer Society Press
  • E. van Heck, S. Klein, A. Kambil & P. Lodbrok (1998). Web-based auctions: theoretical issues and practical experiences. In R. Hirscheim, M. Newmann & J.I. DeGross (Eds.), Proceedings of the Nineteenth International Conference on Information (pp. 431-433). Helsinki: ICIS
  • E. van Heck (1998). Veilingen en tenders op het internet: 'eenmaal, andermaal ... verkocht'. In B. Tiggelaar & M. van Reijsen (Eds.), Onderzoek in nieuwe media, i&i-jaarboek 98 (pp. 85-92). Amsterdam: Otto Cramwinkel
  • T. Matsuda & E. van Heck (1998). AUCNET's third challenge - critical success factors for new entrants using electronic markets. In J.K. Lee, S.H. Kim, A.B. Whinston & B. Schmid (Eds.), Proceedings International Conference on Electronic Commerce '98 (pp. 191-197). Seoul, Korea: International Center for Electronic Commerce
  • E. van Heck, E. van Damme, J. Kleijnen & P.M.A. Ribbers (1997). New entrants and the role of information technology: The case of the Tele Flower Auction in the Netherlands. In J.F. Nunamaker & R.H. Sprague (Eds.), Proceedings of the Thirtieth Annual Hawaii International Conference on System Sciences (HICSS), Vol III (pp. 228-237). Los Alamitos: IEEE Computer Society Press
  • E. van Heck, E. van Damme, J. Kleijnen & P.M.A. Ribbers (1997). New entrants and the role of information technology : The case of the tele flower auction in the Netherlands. In S. Klein & H. Williams (Eds.), 3rd Research Symposium on Emerging Electronic Markets (Arbeitsbericht IM HSG/CCEM/, 46) (pp. 35-49). St. Gallen: Institut für Wirtsschaftsinformatik der Uv. St. Gallen
  • E. van Heck & P.M.A. Ribbers (1997). Introducing electronic auction systems in the Dutch flower industry: a comparison of two electronic auction system initiatives in the Dutch flower auctions. In B. Katzy, K. Kumar, K. Crowston & C.P. van Fenema (Eds.), Virtual Operations and Agile Organizations. Workshop Proceedings European Agility Forum (pp. 1-28). Rotterdam: Copyright Center for Management of Cooperation, EUR
  • E. van Heck & H. van Bon (1997). Business value of electronic commerce. Case study: the expected costs and benefits of electronic commerce scenarios for a Dutch exporter. In D.R. Vogel, J. Gricar & J. Novak (Eds.), Proceedings Tenth International Bled Electronic Commerce Conference "Global Business in Practice". Volume 2: Research (pp. 206-223). Bled, Slovenia: Moderna organizacija
  • E. van Heck & P.M.A. Ribbers (1997). Value-creation by reshaping customer and supplier relationships with EDI: The case of Technische Unie in The Netherlands. In R. Galliers, C. Murphy, S. Carlsson, H.R. Hansen, C. Loebbecke & R. O'Callaghan (Eds.), Proceedings 5th European Conference on Information Systems. Volume III (Volume 3 of a 3-volume set) (pp. III, 1234-1250). Cork, Ireland: Cork Publishing Limited
  • E. van Heck (2017). Selling flowers with analytics. RSM Discovery - Management Knowledge, 31 (3), 8-10.
  • Ting Li, R.J. Kauffman, E. van Heck, P.H.M. Vervest & B.G.C. Dellaert (2014). Using comsumer informedness as an information strategy. RSM Discovery - Management Knowledge, 20 (4), 10-11.
  • E. van Heck (2010). New ways of working: Microsoft's `mobility' office. RSM Insight, 2 (1), 4-6.
  • P.J. van Baalen, E. van Heck, M.P.A. van Oosterhout & F.M. Go (2009). Worlds of Work - Results from the New Worlds of Work Research Report 2008. (Extern rapport). Rotterdam: Rotterdam School of Management, Erasmus University
  • M.P.A. van Oosterhout, E. van Heck, E. Koenen, H. Vollaard, A. Emmen, G. Meijer, J.C. Den Ouden & M. Perdeck (2007). Development of a Business Model for Grid networked businesses: experiences from Beingrid DRS pilot. In e-Challenges Conference 2007. Amsterdam
  • E. van Heck & J.M. Bloemhof-Ruwaard (2006). Network Orchestration in Global Business networks: towards innovative products and responsive chains in the dutch flower industry. (Extern rapport). www.transforum.nl: Transforum
  • O.R. Koppius & E. van Heck (2005). Supply and Demand Driven Coordination in Smart Business Networks. In P Vervest (Ed.), Smart Business Networks (pp. 273-287). Berlin: Springer
  • M.J.J. Wolters, P.H.M. Vervest & E. van Heck (2005). Building Networks In-Sync. In Peter Vervest, Eric Heck, Kenneth Preiss & Louis-Francis Pau (Eds.), Smart Business Networks (pp. 211-223). Berlin: Springer
  • P.H.M. Vervest & E. van Heck (2004). Vanenburg Science Seminar on Smart Business Networks. In Smart business networks. Putten, The Netherlands
  • P.J. van Baalen, J.M. Bloemhof-Ruwaard, E. van Heck & P. van de Veire (2003). Eindrapportage Kennisportal Agrologistiek. (Extern rapport). Erasmus Universiteit Rotterdam: Erasmus Universiteit
  • P.J. van Baalen, J.M. Bloemhof-Ruwaard, E. van Heck & P. van de Veire (2003). Analyse Kennisportal Agrologistiek. (Extern rapport). Rotterdam: Erasmus Universiteit Rotterdam
  • E. van Heck & T.H.J.G. Thiadens (2003). Hoe kan een organisatie elektronische markten gebruiken? (Extern rapport). Rotteram: Checklisten Informatiemanagement
  • P.J. van Baalen, J.M. Bloemhof-Ruwaard, E. van Heck & P. van de Veire (2003). Community en kennisportal Agrologistiek. (Extern rapport). Rotterdam: Erasmus Universiteit Rotterdam
  • E. van Heck (2002). Het ontwerp van eAuctions, in: Wietze van der Aa. (Extern rapport). Delft: Management education & e-learning
  • A. Kamil & E. van Heck (2002). Regulation: Minding Online Markets. (Extern rapport). US: Harvard Business Review Working Knowledge
  • E. van Heck (2002). How to seize the value of online auctions. (Extern rapport). on-line publication: European Business Forum
  • E. van Heck (2002). Waarde en Winnaar - Over het ontwerpen van elektronische veilingen. Bedrijfskundig Vakblad, 14 (8), 4-8.
  • E. van Heck (2002, juni 28). Waarde en Winnaar. Over het ontwerpen van elektronische veilingen. Erasmus Research Institute of Management (ERIM), Inaugurele rede.
  • E. van Heck (2000). Velingen op internet. Cooperatie, 562, 14-15.
  • E. van Heck (1999). Ervaringen met electronische veilingen in de Nederlandse bloemenindustrie. In J.P. Duijker & - - et al. (Eds.), Praktijkboek Magazijnen/Distributiecentra (pp. 1.6.D-01-1.6.D-08). Deventer: Kluwer
  • A. Kambil & E. van Heck (1999). Herontwerpen van de Nederlandse Bloemenveilingen. IT Management (Select), 77-98.
  • E. van Heck, L. Wilcocks & T. Kern (1999). Relational trauma: evidence of a winner's curse in ICT outsourcing; working paper. (Extern rapport). Templeton College: Oxford institute of information management
  • M.J.J. Wolters, E. van Heck, M.R. Hoogeweegen & P.H.M. Vervest (1998). KLM Distributie: ondersteuning voor massa-individualisering. In C. van der Hoeven (Ed.), , conferentie 'De macht van de kllant. Netwerken werken' (pp. 65-74). Veldhoven: TVA developments bv
  • E. van Heck (1998). Eenmaal, andermaal ... verkocht; elektronische veilingen op Internet. IT-Monitor, 12-14.
  • E. van Heck (1997). Electronic Web-Based Auctions. (Extern rapport). Rotterdam: Erasmus Universiteit Rotterdam
  • E. van Heck (1997). Een conferentie op afstand bijwonen met behulp van Internet. Agro Informatica, 10 (1), 27-28.
  • M.J.J. Wolters, E. van Heck, M.R. Hoogeweegen & P.H.M. Vervest (1997). A business network redesign approach. Conceptual and practical issues. (Intern rapport, Management Report Series, no 48(13)). : ERIM
  • Role: Promotor
  • PhD Candidate: Sheng Yun Yang
  • Time frame: 2007 - 2014
  • Role: Promotor
  • PhD Candidate: Sarita Koendjbiharie
  • Time frame: 2007 - 2014
  • Role: Member Doctoral Committee
  • PhD Candidate: Mark Greeven
  • Time frame: 2004 - 2009
  • Role: Promotor
  • PhD Candidate: Geerten van de Kaa
  • Time frame: 2004 - 2009
  • Role: Promotor
  • PhD Candidate: Ting Li
  • Time frame: 2004 - 2009
  • Role: Promotor
  • PhD Candidate: João Quariguasi Frota Neto
  • Time frame: 2004 - 2008
  • Role: Promotor
  • PhD Candidate: Uladzimir Radkevitch
  • Time frame: 2003 - 2008
  • Role: Member Doctoral Committee
  • PhD Candidate: Diederik van Liere
  • Time frame: 2002 - 2007
  • Role: Member Doctoral Committee
  • PhD Candidate: Christian Huurman
  • Time frame: 2002 - 2007
  • Role: Member Doctoral Committee
  • PhD Candidate: Arnoud van der Maas
  • Time frame: 2001 - 2008
  • Role: Member Doctoral Committee
  • PhD Candidate: Arjen Mulder
  • Time frame: 2000 - 2004
  • Role: Member Doctoral Committee
  • PhD Candidate: Dimitrios Tsekouras
  • Time frame: 2006 - 2012
  • Role: Promotor
  • PhD Candidate: Matthijs Wolters
  • Time frame: 1996 - 2002
  • Role: Promotor
  • PhD Candidate: Otto Koppius
  • Time frame: 1997 - 2002
  • Role: Promotor
  • PhD Candidate: Meditya Wasesa
  • Time frame: 2008 - 2017
  • Role: Promotor
  • PhD Candidate: Yixin Lu
  • Time frame: 2009 - 2014
  • Role: Member Doctoral Committee
  • PhD Candidate: Wouter Vermeer
  • Time frame: 2010 - 2015
  • Role: Promotor
  • PhD Candidate: Clint Pennings
  • Time frame: 2011 - 2016
  • Role: Member Doctoral Committee
  • PhD Candidate: Paul Bouman
  • Time frame: 2011 - 2017
  • Role: Promotor
  • PhD Candidate: Konstantina Valogianni
  • Time frame: 2011 - 2016
  • Role: Promotor
  • PhD Candidate: Nick van der Meulen
  • Time frame: 2011 - 2016
  • Role: Promotor
  • PhD Candidate: Irina Romochkina
  • Time frame: 2011 -
  • Role: Member Doctoral Committee
  • PhD Candidate: Markus Peters
  • Time frame: 2013 - 2015
  • Role: Member Doctoral Committee
  • PhD Candidate: Nick Benschop
  • Time frame: 2012 - 2016
  • Role: Promotor
  • PhD Candidate: Christina Wessels
  • Time frame: 2013 - 2017
  • Role: Promotor
  • PhD Candidate: Thomas Frick
  • Time frame: 2013 -
  • Role: Member Doctoral Committee
  • PhD Candidate: Micha Kahlen
  • Time frame: 2013 - 2017
  • Role: Promotor
  • PhD Candidate: Mohammad Ansarin
  • Time frame: 2015 -
  • Role: Promotor
  • PhD Candidate: Huong May Truong
  • Time frame: 2016 -
  • Role: Promotor
  • PhD Candidate: Francesco Balocco
  • Time frame: 2016 -
  • Role: Promotor
  • PhD Candidate: Ezgi Avci Surucu
  • Time frame: 2016 - 2018
  • Role: Promotor
  • PhD Candidate: Ainara Novales
  • Time frame: 2016 -
  • Role: Promotor
  • PhD Candidate: Ioannis-Filippos Kanellopoulos
  • Time frame: 2018 -
  • Role: Promotor
  • PhD Candidate: Zherui Yang
  • Time frame: 2017 -

Editorial positions

  • Journal of Information Technology

    Member International Advisory Editorial Board

Organization Memberships

Side positions

  • Fundação Getulio Vargas (FGV)

    Visiting Professor

2017
January
24
Research Seminar
As: Coordinator
2014
October
29
2014
September
05
Research Seminar
As: Coordinator, Contact
2011
November
07
Research Seminar
As: Speaker, Coordinator
2010
June
24
Research Seminar
As: Coordinator
2009
March
05
ERIM Doctoral Programme Information Event
As: Speaker
2008
December
11
2008
December
04
Research Seminar
As: Coordinator
2007
May
21
2006
June
14

Address

Visiting address

Office: Mandeville Building T09-17
Burgemeester Oudlaan 50
3062 PA Rotterdam

Postal address

Postbus 1738
3000 DR Rotterdam
Netherlands