G. (Gabriele) Jacobs

Endowed Professor
RSM - Rotterdam School of Management
Erasmus University Rotterdam
Member ERIM
Field: Organisation
Affiliated since 2000

Gabriele Jacobs is Professor of Organisational Behaviour and Culture at the Department of Organisation and Personnel Management at Rotterdam School of Management, Erasmus University (RSM).

Her research interests include: Organizational change, justice and identity, leadership, international management, civic engagement, co-creation, methodology.

Gabriele Jacobs is the co-director of the Centre of Excellence on Public Safety Management (CESAM) (www.rsm.nl/cesam) which she co-founded in 2014.<br/>She graduated with her PhD from University of Münster, Germany in 1998 within a multidisciplinary PhD program of the Deutsche Forschungsgemeinschaft (DFG). From 1992 - 99 she worked as researcher and assistant professor at the University of Cologne (Department of Economic and Social Psychology). In 1998 she was Visiting Professor at HEC, Paris (Department of Human Resource Management). Next to presenting her work at international conferences, Gabriele publishes in a wide range of academic journals in organizational behavior, marketing and management and also in journals with an applied focus.

She is involved in several EU-projects in the field of safety and security. Next to this she coordinates and conducts national research projects focusing e.g. on the Dutch police reform and changes in the law system.

Currently she coordinates the Erasmus+ Knowledge Alliance on "International Security Management", which aims at creating sustainable and concrete resources and structures to foster international security collaborations. It's consortium consists of nine partners from six European partner institutions. Between 2010 and 2014 she coordinated COMPOSITE (Comparative Police Studies in the EU), a FP7 EU project in the field of security. COMPOSITE (www.composite-project.eu/) looked into small and large scale change processes in police forces across Europe. The project identified factors contributing to success or failure of these change processes, with a special focus on the role of professional and organizational identity. Its consortium consisted of 15 partners from 10 European countries, covering universities, police academies, technology research institutes and consultancies. 

Gabriele derives her academic passion and inspiration from the collaboration and dialogue with inter-disciplinary academics and multi-sector practitioners. She feels that academia needs to address core societal challenges in order to facilitate sustainable and innovative solutions. 

Gabriele Jacobs is married and has a son and two daughters. A dog and (adopted) parrot also belong to the family. She loves traveling, sport, reading and admiring art, especially photography. Also she is excited about the new family hobby, namely discovering the Netherlands by boat. 

  • G. Jacobs, E.G. Brein, M.J. Flory, G.N.G. Vanderveen & P.S. Bayerl (2017). Onderzoek ‘Een klacht is een gratis advies’.

Key Publications (9)

  • G. Jacobs (2000). Kulturelle Unterschiede der Gerechtigkeitswahrnehmung eurpaeischer Manager. Munster-Hamburg-London: Lit Verlag
  • M. van der Giessen, E.G. Brein & G. Jacobs (2017). Community Policing: The Relevance of Social Contexts. In P.S. Bayerl, R. Karlovic, B. Akhgar & G. Markarian (Eds.), Community Policing - A European Perspective (pp. 35-50). Cham, Switzerland: Springer
  • G. Jacobs & H. Wimber (2017). Plädoyer für eine Kooperation zwischen Polizei und Managementwissenschaften. In J. Stierle, D. Wehe & H. Siller (Eds.), Handbuch Polizeimanagement. Wiesbaden: Springer Gabler
  • P.S. Bayerl & G. Jacobs (2017). Evaluating the design and implementation of CP-support technologies: A participatory framework. In Community Policing - A European Perspective (pp. 247-268). Cham: Springer
  • G. Jacobs & M. Kuntze (2017). Internationale Polizeikooperation. In J. Stierle, D. Wehe & H. Siller (Eds.), Handbuch Polizeimanagement. Wiesbaden: Springer Gabler
  • G. Jacobs & P.S. Bayerl (2015). Accounting for Cultural Influences in Big Data Analytics. In B. Akhgar, G.B. Saathoff, H.R. Arabnia, R. Hill, A. Staniforth & P.S. Bayerl (Eds.), Application of Big Data for National Security (pp. 250-261). Amsterdam: Elsevier
  • G. Jacobs & S.R. Giessner (2014). Führung von Veränderungsprozessen: Die Bedeutung von Identität und der Umgang mit Widerstand. In J Felfe (Ed.), Trends der psychologischen Führungsforschung – Neue Konzepte, Methoden und Erkenntnisse (pp. 491-500). Hogrefe
  • S.R. Giessner & G. Jacobs (2014). Identität und Prototypikalität. In J. Felfe (Ed.), Trends der psychologischen Führungsforschung – Neue Konzepte, Methoden und Erkenntnisse (pp. 117-128). Hogrefe
  • G. Jacobs, A.E. Keegan & J. Christe-Zeyse (2007). Eine Organisation begegnet sich selbst - Über die ungeplanten Folgen geplanter Veränderungen. In Mensching,.A. Werner, J.-T. Ohlemacher, Th. (Ed.), Empirische Polizeiforschung VIII: Polizei im Wandel? Organisationskultur(en) und -reform (pp. 203-223). Frankfurt am Main: Verlag für Polizeiwissenschaft
  • G. Jacobs, B. Runde, I. Seeberg, J. Christe-Zeyse & C. Barthel (2005). Erfolgskritische Faktoren bei der Durchführung von Veränderungsprojekten in der deutschen Polizei. In J. Christe-Zeyse (Ed.), Modernes Management in der deutschen Polizei (pp. 303-336). Frankfurt: Verlag für Polizeiwissenschaft
  • G. Jacobs, A.E. Keegan, J. Christe-Zeyse, I. Seeberg & B. Runde (2005). The police change project case. In S. Magala (Ed.), Cross-Cultural Competence (pp. 113-116). London: Routledge
  • G. Jacobs, F.D. Belschak & B. Krug (2004). Social Capital in China: the Meaning of Guanxi in Chinese Business. In B. Krug (Ed.), China's Rational Entrepreneurs. The development of the new private business sector (pp. 166-188). London: RoutledgeCurzon
  • G. Jacobs (1999). Personalentscheidungen in Europäischen Banken - Welche (kulturelle) Regeln widerstehen der Deregulierung? In L. Fischer, T. Kutsch & E. Stephan (Eds.), Finanzpsychologie (pp. 387-406). München, Germany: R. Oldenbourg
  • G. Jacobs, K.E. Horton & P.S. Bayerl (2017). Doing European police research! An exciting expedition called COMPOSITE. In Detlef Nogala, János Fehérváry, Hans-Gerd Jaschke, Monica den Boer (Ed.), European Police Science and Research Bulletin (pp. 85-93). Luxemburg: Publications Office of the European Union
  • P.S. Bayerl, G. Jacobs & K.E. Horton (2017). Ignoring, tolerating or embracing? Social media use in European police forces. In Detlef Nogala, János Fehérváry, Hans-Gerd Jaschke, Monica den Boer (Ed.), European Police Science and Research Bulletin (pp. 295-308). Luxemburg: Publications Office of the European Union
  • G. Jacobs, P.S. Bayerl, E.G. Brein & M.J. Flory (2015). Von unseren Nachbarn lernen? Eine Blaupause zur Evaluation der niederlaendischen Polizei. In R. Grieger & J. Christe-Zeyse (Eds.), Oranienburger Schriften (pp. 56-75). Fachhochschule der Polizei des Landes Brandenburg
  • G. Jacobs, P.S. Bayerl, E.G. Brein & M.J. Flory (2015). Keine Angst vor Evaluationen - Eine Blaupause zur Evaluation der niederländischen Polizeireform - Teil I. Die Polizei, 106 (10), 296-304.
  • G. Jacobs, P.S. Bayerl, E.G. Brein, M.J. Flory, H.G. van de Bunt & N.E. Haas (2015). Evaluatie Politiewet 2012 in de Eenheid Oost-Nederland en landelijke thema's. (Extern rapport). : WODC[go to publisher's site]
  • K.E. Horton, P.S. Bayerl & G. Jacobs (2014). Identity and identity conflict in the workplace. RSM Discovery - Management Knowledge, 19 (3), 13-15.
  • P.S. Bayerl, K.E. Horton & G. Jacobs (2014). Studie: Wie nutzen Marktforscher Social Media – und warum? (blog). Marktforschung.de.
  • G. Jacobs, P.S. Bayerl & K.E. Horton (2013). Marktforscher (m/w) - Ein Traumberuf? (blog). Marktforschung.de.
  • G. Jacobs (2013). How performance appraisals can encourage ethical behaviour. RSM Insight, 16 (4), 16-17.
  • G. Jacobs, P.S. Bayerl & K.E. Horton (2012). Marktforscher (m/w) - Ein Traumberuf? In H. Muller-Peters (Ed.), Marktforschung in der digitalisierten Welt (pp. 85-91). Koln: Aegidius Marktforschungsportal GmbH
  • S. Denef, N. Kaptein, P.S. Bayerl, K. Birdi, F. Bisogni, D. Cassan, J. Christe-Zeyse, P. Costanzo, M. Gasco, K.E. Horton, G. Jacobs, T. Jochoms, K. Krstevska, S. Mirceva, A. van den Oord, C. Otoiu, R. Rajkovchevski, Z. Reguli, T. Stojanovski & G. Vonas (2011). ICT Trends in European Policing. (Extern rapport). Rotterdam: EU-Deliverable COMPOSITE Project
  • A. van den Born, K. Allen, D. Andrei, M. Barlage, P.S. Bayerl, K. Betteridge, M. Betz, F. Bisogni, K. Birdi, R. Casey, D. Cassan, J. Christe-Zeyse, P. Costanzo, S. Denef, M. Gasco, L. Graham, M. Gruschinske, K.E. Horton, G. Jacobs, T. Jochoms, C. Mouhanna, C. Otoiu, H. Pautz, S. Rogiest, S. Sapulete, T. Stojanovski, N. Vallet, A. van den Oord, A. van Witteloostuijn & M. Vit (2011). Policing Opportunities and Threat. (Extern rapport). Rotterdam: EU-Deliverable COMPOSITE Project
  • G. Jacobs & J. Christe-Zeyse (2005). Wenn's nicht fair ist, klappt's auch nicht. Gerechtigkeitspsychologische Uberlegungen zur Stimmungslage in der Polizei. Die Polizei, 4, 99-103.
  • J. van Rekom, T.W.M. van Steekelenburg, P.W.J. Verlegh & G. Jacobs (2004). Establishing and preserving brand essence. In Proceedings of the 8th Reputation Institute Conference on Reputation, Image, Identity, & Competitiveness. Fort Lauderdale, FL
  • J. Christe-Zeyse, G. Jacobs, B. Runde, I. Seeberg & C. Barthel (2004). Projekterfolg ist eine Frage der Wahrnehmung. Schriftenreihe der Polizei Fuhrungs Akademie, 2.
  • M. Siebolds, G. Jacobs & U. Horaczek (1999). Die Patientenfallkonferenz am Beispiel 'Qualitätszirkel Diabetes' - Ein integratives Qualitäts-Zirkelkonzept zur Bearbeitung der Behandlungsproblematik alterer chronisch kranker Menschen. Qualitatsmanagement in Klinik und Praxis, 18-29.
  • G. Jacobs, E.G. Brein, M.J. Flory, G.N.G. Vanderveen & P.S. Bayerl (2016). Onderzoeksvoorstel 'Een klacht is een gratis advies'. Politie en Wetenschap call 2016 - 1e ronde: .
  • G. Jacobs, E.G. Brein, M.J. Flory, G.N.G. Vanderveen & P.S. Bayerl (2016). Onderzoeksvoorstel ‘Een klacht is een gratis advies’. Politie en Wetenschap call 2016 - 2e ronde (gehonoreerd): .

New

  • Role: Promotor
  • PhD Candidate: Elham Rizk
  • Time frame: 2016 -

PhD in Organizational Behaviour/Human Resource Management

People are the greatest asset of organizations delivering complex products or services. For such knowledge-intensive work, it is of crucial importance that individuals proactively contribute their knowledge, expertise, and creativity in collaborative team efforts to realize high-quality performance. With growing diversity and reliance on cross-national collaborations, this also increasingly includes the ability to bridge gaps in understanding and experience to achieve effective collaboration and synergy. All of this renders an understanding of the factors influencing the motivation, collaboration, and performance of people at work of growing importance to business success. The influence of such factors is the domain of study of organizational behaviour (OB) and human resource management (HRM)– the study of individuals, groups and organizational practices at work. In studying these influences, ERIM’s research group OB/HRM highlights the role of leadership, team work, HR practices and employee well-being in the performance of individuals and teams. The research group is looking for a PhD candidate in OB/HRM to be part of this program of research. The specific focus of the project will be determined in a collaboration between the PhD candidate and the supervising faculty, but the expectation is that the focus would be aligned with the core expertise of the supervisory team in leadership, diversity, HR management, performance management, teamwork, creativity, and empowerment.

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Governance of Organizations

Gibbons and Roberts (2013) start their handbook with ‘… organizations are a means of achieving the benefits of collective action in situations where the price system fails, including not only business firms but also consortia, unions, legislatures, agencies, schools, churches, social movements, and beyond.’ Governance of organizations concerns the organization of transactions, whereas a governance structure consists of a collection of rules structuring the transactions between the various stakeholders. A standard way of delineating a governance structure is to distinguish ownership rights, income rights, and decision rights. Ownership rights specify the formal rights regarding the use of assets, and therefore ownership of the organization. Examples of specific ownership structures are investor owner firms, family owned firms, buyer / seller cooperatives, public organizations, and foundations. Income rights specify the rights to receive the benefits, and obligations to pay the costs, that are associated with the use of an asset, thereby creating the incentive and coordination system faced by decision makers. Important themes regarding income rights are payment schemes, cost allocation schemes, and the effects of competition. Finally, decision rights address the question ‘Who has control (regarding the use of assets)?’. Important themes are the ‘make-or-buy’ decision, formal versus real authority, relational contracts, access, decision control (ratification, monitoring), decision management (initiation, implementation), task design, conflict resolution, and enforcement mechanisms.
Four themes in the research program are highlighted:
-    Cooperatives / Franchises: Two Worlds in One Organization;
-    Ownership of Online Platforms;
-    Governance of Bounded Cognition;
-    Governance in crisis situations.

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Address

Visiting address

Office: Mandeville Building T04-03
Burgemeester Oudlaan 50
3062 PA Rotterdam

Postal address

Postbus 1738
3000 DR Rotterdam
Netherlands

Work in progress

G. Jacobs, E.G. Brein, M.J. Flory, G.N.G. Vanderveen & P.S. Bayerl (2017). Onderzoek ‘Een klacht is een gratis advies’.

Latest publication

M. van der Giessen, E.G. Brein & G. Jacobs (2017). Community Policing: The Relevance of Social Contexts. In P.S. Bayerl, R. Karlovic, B. Akhgar & G. Markarian (Eds.), Community Policing - A European Perspective (pp. 35-50). Cham, Switzerland: Springer