M. (Mark) van der Giessen

Rotterdam School of Management (RSM)
Erasmus University Rotterdam
ERIM Doctoral Student
Field: Organisation
Affiliated since 2015

PhD Project

Co-creating security Bridging disparate needs and expectations

Background: This PhD will be conducted under the umbrella of the UNITY project at CESAM (funded under the H2020 program, grant agreement nr: 653729). This project has a duration of 3 years (May 2015-April 2018). The objective of UNITY is to strengthen the connection between law enforcement agencies and communities across Europe by improving and supporting community policing principles. UNITY recognises that innovation management is a process which requires an understanding of both market and technical problems, with a goal of successfully implementing appropriate creative ideas. As UNITY involves many different public, private and civil stakeholder groups in 15 European countries and pertains to innovating public safety management (a highly complex multidisciplinary process), it offers the opportunity to collect rich data on co-creation processes in a complex multi-stakeholder setting as well as on outcomes and side effects. This PhD will utilize this access to rich data to advance toward an integrative model of co-creation and complexity management in the area of public safety management.


Methods: Integration of streams of literature on co-creation, inter-organizational collaboration, public-private partnerships, technology innovation and implementation, and complexity management through an extensive literature study; data collection on community policing insights for co-creation based through a qualitative field study (interviews, focus groups, on/offline observations), assessment of technology mediated co-creation in the field of public safety through quantitative field studies in six countries (IT literature, surveys, questionnaires, targeted observations). Analysis will include various qualitative and quantitative methodologies, such as PESTLE and SWOT and statistical methods.    


Results: The intended outcome is the development of theoretical models and actionable knowledge on the psychological, social and organizational factors and processes underlying large-scale strategic endeavours to develop and implement technological innovations involving multiple stakeholders (private, public and citizens) as designers and potential users.  

Citizen involvement, Complexity management, Co-creation/production/innovation, Collaborative networks, Design thinking, Innovation management Inter-agency collaboration, Issue setting/alignment, IT development, Multifaceted requirements elicitation, Multi-contextuality, Multi-disciplinary Multi-stakeholder, Product development, Security, Technology, Trust, Strategy
Time frame
2015 -


Visiting address

Office: Mandeville Building T04-02
Burgemeester Oudlaan 50
3062 PA Rotterdam

Postal address

Postbus 1738
3000 DR Rotterdam

Supervisory team

Mark van der Giessen
Professor of Organizational Behavior
Mark van der Giessen
Endowed Professor in Organisational Behaviour and Culture