ICT-based Branchless Banking: The Case of Correspondent Banking in Brazil



Significant population segments in developing countries have very limited access to basic financial services, such as bank accounts, savings or insurance. Meanwhile, the use of ICT is increasingly becoming an intrinsic part of banking business, rendering financial services easier and cheaper to develop and deliver. 
The seminar will present the ICT-based correspondent banking model, as it has been implemented in Brazil in recent years, which can be considered a feasible alternative for delivering financial services to the poor. The aim of this paper is to investigate how the use of this particular technology was structured and how it has evolved over time to deliver an increasingly complex range of services. I will focus on challenges and opportunities of the correspondent model and its implications to microfinance and bank outreach expansion.
Eduardo Diniz is a Professor at FGV-EAESP, Sao Paulo, Brasil since 1999. Educated as an Electronic Engineer, with M.Sc. and PhD in Business Administration, he was visiting scholar at University of California, Berkeley from 1996 to 1998, and at HEC Montreal in 2007. He is interested in Information Systems Management. His research work is supported by the Center for Excellence in Banking and the Center for Studies in Microfinance, both at FGV in Sao Paulo. He has researched on banking technology since 1991 and published several papers and articles on the subject.
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Eric van Heck