Supply Chain Disruptions: Evaluating Recovery Strategies



Supply chain disruptions can have a great impact on the firm.  They may cause loss of sales to customers as well as large financial losses to the firm.  While much attention has been given to preventing disruptions, less attention has been given to improving ways to recover from them when they do occur, also known as disruption management.  Firms need to know what factors are actually affecting their ability to recover successfully.  While an initial disruption management model can be built using factors from the literature, a more complete model emerges from data collected by conducting in-depth interviews and analysis using a structured grounded theory methodology.  This process of theory building results in the development of testable propositions surrounding discovery of the disruption, recovery team composition, and recovery performance.
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Prof.dr. M.B.M. de Koster