A General Framework for the Influence of System Load on Service Time


Kenneth Schultz
Kenneth Schultz
  • Speaker
Graduate School of Engineering & Management, Air Force Institute of Technology

Event Information

Type
Research Seminar
Programme
Logistics
Date
Tue. 17 Sep. 2013
Contact
Time
12:00-13:00 hours
E-mail
Location
T10-67
Number


Abstract

We establish a general framework to explore how system load affects service time. We examine the current published empirical literature for relationships between load and service time. We identify different aspects of load, how they affect different components of the system and what effects they have. If time permits, we give an example using data from ambulance response times in a large urban setting.
René de Koster
Professor of Logistics and Operations Management
  • Coordinator