In his PhD dissertation entitled Financial Services and Emerging Markets, Bas Karreman addresses the organization and strategy of firms in emerging markets. The main topics relate to the expansion strategies of multinational banks in Central and Eastern Europe, and the organization of the demand for capital by Chinese firms across the financial centers of mainland China and Hong Kong. Overall, the findings indicate that, in an increasingly competitive and globalizing financial industry, the organization and strategy of firms in emerging markets largely depend on the characteristics of the institutional and business environment.
The growth of service level agreements has changed the business dynamics of after sales service providers. This is a complex task that required vertical and horizontal integration of maintenance service management, spare parts logistics management, as well as spare part returns management; after sales service also needs to account for varying service needs of heterogeneous customer bases with limited service resources at hand. In his PhD thesis Customer Information Driven After Sales Service Management: Lessons from Spare Parts Logistics, Muhammad Naiman Jalil studies the changing business dynamics of after sales service and highlights how a customer information driven strategy can help service providers to meet expectations of a heterogeneous customer base, while generating additional value from their service operations.
Managers need to be more aware of the possibilities but also of the possible performance effects of offshoring. In her PhD dissertation entitled The Relationship between Offshoring Strategies and Firm Performance, Marja Roza analyses the attributes of an offshoring strategy and their relationship with company performance. Her research shows that clear strategic goals, organisational choices and firm capabilities enable firms to execute and tailor an offshoring strategy to generate performance effects which supports overall firm strategy.
Organisations increasingly outsource activities to volunteers that they approach via an open call on the internet. The phenomenon is called ‘crowd sourcing’. For an effective use of crowd sourcing, it is important to understand what motivates these online volunteers and what the influence of a reward system is. In her PhD dissertation entitled Understanding Crowdsourcing: Effects of motivation and rewards on participation and performance in voluntary online activities, Irma Borst examines the effects of motivation and rewards on the participation and performance of online community members. She studied motivation, rewards and contributions in three crowdsourcing initiatives that vary in reward systems.
A large majority of analysts and investors is optimistic about earnings announcements to be released in the next few weeks. Optimism about the European economy is, however, clearly lagging behind optimism for other regions. Discomfort about the European sovereign debt crisis lies at the heart of this, according to recent research amongst some 400 analysts and institutional investors worldwide performed by Erasmus University in co-operation with PwC. The research is initiated by Dr. Erik Roelofsen, researcher at Erasmus University and director at PwC, and Professor Gerard Mertens.
At the annual ERIM Awards Ceremony, ERIM honoured its best researchers of the joint institute of the Rotterdam School of Management, Erasmus University and the Erasmus School of Economics. The prizes are divided into different academic disciplines such as the Dissertation Award, the Book Award and the Impact Award.
Dr. Clement Levallois has won the NWO Open Research Area (ORA) Grant for the project: NESSHI : The ‘Neuro-turn' in European Social Sciences and Humanities: Impacts of neurosciences on economics, marketing and philosophy.
Justin Jansen, Professor of Corporate Entrepreneurship, has been appointed as an Associate Editor of the Journal of Management Studies (JMS).
Cooperation among people dates back as far as human beings team up in production for mutual benefit. Modern cooperatives are founded also for members’ mutual economic and social benefit. Cooperatives differ from conventional firms in many aspects. They are owned by a group of suppliers or consumers, rather than investors in business corporations. This special kind of ownership leads to a distinct way of managerial motivation, production coordination and allocation of cognition. How do these differences influence the comparative advantage or disadvantage of cooperatives? In her dissertation Motivation, Coordination and Cognition in Cooperatives, awarded cum laude, Li Feng compares the efficiency of cooperatives and a number of other organisational forms from various perspectives.
Industrial tourism comprehends visits to sites that enable visitors to learn about economic activities in the past, the present and the future. It can be seen as a small but growing segment of the tourism industry. In his dissertation, Alexander Otgaar provides insight in how to employ industrial tourism as a tool of marketing and public relations and an additional source of income. It also informs businesses about how to cooperate with regional organisations that look at industrial tourism from a different point of view.