Offshoring and Outsourcing of IT and Business Services
Aims
- To develop sophisticated understanding of the global sourcing marketplace
- To become expert in the use of sourcing models of what and when to outsource/offshore
- To gain proficiency in the application of country and vendor selection tools for making outsourcing/offshoring decisions
- To acquire insight into the strategies of suppliers of IT and business processes
- To acquire insight into the role of management and IT consultancies as a connector of buyers and service providers
Information
In today’s world the scale of outsourcing and offshoring of IT and business processes is unprecedented. The global outsourcing market for IT and business processes, which respectively exceeded $270 billion and $165 billion in 2010, have grown by 7% per annum in the last four years. One implication of this is that there is a huge demand for professionals having an understanding of how to manage the outsourcing and offshoring of parts of firms’ value chain in industries as diverse as aeronautical, banking, manufacturing and retail. Students attending this very lively and hands-on elective will have opportunity for not only developing understanding through case-based analysis, but also through the execution of a real offshoring project that develops a web-based or a smartphone-based application.
Assessment
Mixed form(100%)
Team assignment (40%), Take-home exam (Individual assignment; 60%)
Materials
- Oshri et al (2011), The Handbook of Global outsourcing and Offshoring, Palgrave, London.
- A set of business cases.
Lecturer
