An Empirical Study of Ordering Behavior of Retail Stores


Tom van Woensel
Tom van Woensel
  • Speaker
Department of Technology Management, Eindhoven University of Technology

Event Information

Type
Research Seminar
Programme
Logistics
Date
Fri. 5 Aug. 2005
Contact
Time
12.00-12.45 hours
E-mail
Location
Mandeville Building T06-67
Number


Abstract

This paper presents an empirical study of the ordering behavior of retail stores in a supermarket chain. Metrics to measure various aspects of ordering behavior are constructed using orders and shipments data, and POS sales data for 8884 items in three stores. Using these metrics, the impact of logistical and product characteristics on ordering behavior is examined. Moreover, differences in stores' ordering behavior, and from the automated ordering system installed at each store are described and analyzed.

René de Koster
Professor of Logistics and Operations Management
  • Coordinator