User Innovation Research: Where Have We Been, and Where Are We Going



After almost three decades of research into the sources of innovation, users have been demonstrated to be important sources of innovation. Users can be surprisingly creative and innovative, and in many cases, it is users rather than producers creating new products and services. So far empirical evidence was limited to specific product types, including extreme sports, medical instruments and petroleum processing. Recently however, a collaborative effort between MIT Sloan School of Management, RSM/Eship and EIM Business and Policy Research demonstrated that many firms are user innovators, i.e. one out of five Dutch SMEs engaged in user innovation in the past three years. In this lecture, Eric von Hippel - the pioneer of user innovation research - will reflect on the state of the field and future research directions.
The Erasmus - EIM - Panteia Entrepreneurship Lectures Series is co-organized by Erasmus Research Institute of Management ( and EIM Business & Policy Research (EIM/Panteia), an independent and international research and consultancy organisation, specialised in SMEs and EntrepreneurshipEIM is part of the Panteia group.
For more research resources visit our joint Entrepreneurship Research Portal
Contact information:
Jeroen de Jong