Beyond generics: A closer look at hybrid and hierarchical governance
Abstract
This study is about disaggregating the generic modes of governance as they
are defined in Transaction Cost Economics (TCE). More specifically, it intends
to increase the level of resolution of TCE in the field of hybrid and hierarchical
governance by specifying (some of) the subcategories of governance within
these two generic modes and relating these subcategories explicitly to the
transactions they control. It is argued that such a disaggregation is useful for
two main reasons: (1) it may increase the accuracy of TCE's predictions and
may improve the expressiveness of its style of explanation, and (2) it may
enlarge the conceptual scope of TCE, opening up problem areas that previously
did not fit neatly into the realm of this approach.
This general idea ties together the two substantive parts of this study. The
first of these starts from the empirical observation that hybrid structures
sometimes survive conditions of substantial uncertainty -an observation that
does not go particularly well with received TCE-, and examines two cases of
hybrid contracting in such conditions. It is argued that both cases are examples
of a hitherto ignored subcategory of governance that, once identified,
restores TCE's ability to explain this observation. The second part brings
TCE's explanatory apparatus to bear on issues of management control. It is
shown that TCE supports a detailed study of control issues, and that it has
much to offer to the explanation of control structure variety within (and
beyond) the hierarchy.
Hybrid contracting and uncertainty
There is a growing body of empirical evidence showing that sometimes, hybrid
structures are chosen for transactions that combine substantial asset specificity
with significant uncertainty. This evidence meets uneasily with TCE.
Extant TCE suggests that for such transactions, hierarchical governance with
its distinctive blend of cooperation-inducing features and sequential adaptation
is uniquely suited. The hybrid form, on the other hand, is considered
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infeasible in conditions of uncertainty, because it requires a fairly complete
ex ante explication of the particulars of the transaction.
In this study, I argue that TCE's somewhat overstated position on the infeasibility
of hybrid contracting in conditions of uncertainty is best be rectified by
taking a closer look at the mechanisms of governance on which apparently
uncertainty-resistant hybrids rely. It may very well be that extant TCE puts
too much emphasis on compliance arrangements, and that there are in fact
different (configurations of) control mechanisms available to the hybrid form
to mitigate opportunism.
An analysis of two generalized cases of hybrid contracting in conditions of
asset specificity and uncertainty (outsourcing in the Japanese automobile
industry and venture capital financing) revealed the contours of a subcategory
of the hybrid mode that, unlike its more familiar compliance-focused counterpart,
allows substantial contractual incompleteness. This subcategory
invokes both market-based incentives and intensive exchange of information.
The market-based incentives foster behaviour congruence without requiring
performance goals or standards to be specified in advance, whereas information
exchange and the resulting transparency allow significant direct control
over the actions of the contracting partner during the process of contract
execution. The combination of the two facilitates harmonious interim adjustment
and correction, and in both cases, this configuration of governance
devices seemed an efficient solution to the relevant contractual problems.
Transaction Cost Economics and Management Control
One of the quintessential problems of management control (MC) as a field of
scholarly inquiry is to explain control structure variety within and between
organizations. However, previous theorizing in MC has not been able to address
this issue fully satisfactorily. In this study, I suggest that substantial
progress can be made by applying TCE to the issue at hand. MC shares its
central problem - explaining control- with TCE, albeit that the former requires
a higher level of resolution. The logic of TCE, however, is receptive to refinement,
and supports a detailed study of control issues at the level of organizational
subsystems. At that analytical level, I propose a transaction cost
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theory of MC. This theory specifies the composition of various archetypal
control structures, and links these to the kind of activities they are expected
to control.
The argument runs as follows. The nature of the organizational activities and
the contributions from organizational participants that are required to perform
these activities can be defined discriminatingly through their scores on
three dimensions: (1) the extent to which the contributions are susceptible to
up front programming; (2) the degree of asset specificity; and (3) the intensity
of ex post information impactedness. Given bounded rationality and
opportunism, these features are predictably associated with distinctive control
problems that need to be dealt with. The various control archetypes
differ in their problem-solving ability, which makes them appropriate for the
governance of some contributions, but not for others. Moreover, they differ in
respect of cost, and ultimately, an empirically observable alignment of a
contribution with a control archetype can be explained by delineating the
relative efficiency properties of the match, either quantitatively or - more
likely- in a qualitative way.
This theoretical approach has some qualities that make it worth considering.
For one, it is empirically testable. Furthermore, its relatively simple theme
seems to speak to a wide empirical domain, and can be used to make sense of
a large set of remarkably different control structures in a consistent and
coherent way. And finally, the proposed theory offers a practicable procedure
to handle the issue of defining the organizational goals that MC is supposed to
serve, and an operational way to address control structure effectiveness.
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