prof.dr.ir. H.W.G.M. (Eric) van Heck

Full Professor
Rotterdam School of Management (RSM)
Erasmus University Rotterdam
Fellow ERIM
Field: Logistics & Information Systems
Affiliated since 1999

Eric van Heck is Professor of Information Management and Markets, Rotterdam School of Management, Erasmus University (RSM).

His research is at the interface of business and technology and concentrates on the role and impact of business architectures and digital platforms.

His work combines insights from different academic fields, such as economics, management science, information systems, and computer science, and helps to tackle complex business and societal challenges. He works on topics such as auction markets, data analytics, digital business & ecosystems, and digital work.

He is an active member of the Erasmus Center for Data Analytics and the Erasmus Center for Future Energy Business.

Research is carried out in collaboration with innovative companies and universities in Brazil, China, Europe, Indonesia, and USA. He leads the Artificial Intelligence in the Floriculture Chain - iFlow project in collaboration with Royal FloraHolland, Grow4U, and Wageningen University.

Professor van Heck teaches the executive courses "Leading Transformation in the Digital Economy" in the ECGL-RSM Advanced Leadership Program (Jakarta, Indonesia) and modules in the RSM open executive course on "Leadership Challenges with Big Data" and "Digital Leadership and Change" and modules in the ERIM/CentER PhD workshop on "Information Management Research".

Professor van Heck is the co-author/co-editor of fourteen books, including Making Markets: How Firms Can Design and Profit from Online Auctions and Exchanges (Harvard Business Press, 2002) and Smart Business Networks (Springer, 2005).

Articles have appeared in academic journals such as Information Systems Research, Journal of Information Technology, Management Science, and MIS Quarterly and in business-oriented journals such as California Management Review, Harvard Business Review, and MISQ Executive.

His work received nominations and awards such as the ERIM Book Award 2004, the ERIM Impact Award 2010, the Literati Network Award for Excellence 2012, the Best Paper Award Nominee at CIST 2012 and 2013, the AIS Award for Best Conference Paper in IS Education 2015, and the Best Paper Award Nominee at ICIS 2017.

Professor van Heck is an active member of the Association of Information Systems (AIS) community. He is the program co-chair of ECIS 2020 in Marrakech, Morocco. He was the program co-chair of ECIS 2013 in Utrecht, the track co-chair of the General IS track at ECIS 2019 in Stockholm, the track co-chair of the Economics and IS track at ICIS 2009 in Phoenix, ECIS 2011 in Helsinki, and ICIS 2012 in Orlando. He was the chairman of the doctoral consortium at ECIS 2008 in Galway, and faculty member of the doctoral consortium at ECIS 2007 in St.Gallen, and ICIS 2011 in Shanghai, and member of the 2014 AIS nomination committee.

His former roles include that of Chairman of the Department of Technology & Operations Management, Academic Director of the Business Information Management (BIM) MSc. program, and ERIM's Director of Doctoral Education.

He has been a Visiting Student at Cornell University (Ithaca, USA), a Visiting Scholar at New York University (New York City, USA) and at the MIT Center for Information Systems Research (CISR) (Cambridge, USA).

He has been a Visiting Professor at Aalto University School of Business (Helsinki, Finland) and the Ludwig-Maximilians University (Munich, Germany).

Currently, he is a Visiting Scholar (again) at New York University and a Visiting Professor at Fundação Getulio Vargas (FGV) in São Paulo (Brazil).

He earned a BSc. degree (Land and Water Use), a MSc. degree (Majors in Land and Water Use and in Information Management, Minors in Operations Research and in Agricultural Economics) and a PhD degree (Information Systems) from Wageningen University.

Key Publications (49)

  • L.F.J.M. Pau, P.H.M. Vervest, K. Preiss & E. van Heck (2005). Smart business networks (co-editors). Berlin: Springer Verlag
  • A. Kambil & E. van Heck (2004). Making Markets, How Firms Can Design and Profit from Online Auctions and Exchanges, Chinese Translation. China: China Machine Press
  • A. Kambil & E. van Heck (2002). Making Markets, How Firms Can Design and Profit from Online Auctions and Exchanges. Boston: Harvard Business School Press
  • P.J. van Baalen, M.P.A. van Oosterhout, Y. Tan & E. van Heck (2000). Dynamics in setting up an EDI Community - Experiences from the port of Rotterdam. Delft: Eburon
  • R. Hogendoorn, D.S. Tan, J.M. Bots, E. van Heck, V. van Swede & C.A.J. Simons (1999). Bedrijfsinformatica, Inzicht in de Bestuurlijke Informatiekunde. Leidschendam: Lansa Publishing
  • E.M. Bots, E. van Heck, V. van Swede & C.A.J. Simons (1999). Management en Informatie, Leer- en handboek der Bestuurlijke Informatiekunde. Schoonhoven: Academic Service
  • J.M. Bots, E. van Heck, V. van Swede & J.L. Simons (1994). Bestuurlijke Informatiekunde in kort bestek. Leidschendam: Lansa Publishing
  • E. van Heck (1993). Design Management of EDI Systems, published dissertation. Alphen a/d Rijn: Samsom BedrijfsInformatie
  • R.J. Streng, C.F. Ekering, E. van Heck & J.F.H. Schultz (1992). Scientific Research on EDI. Alphen aan den Rijn: Samsom BedrijfsInformatie
  • J.M. Bots, E. van Heck, V. van Swede & J.L. Simons (1992). Bestuurlijke Informatiekunde in kort bestek. Rijswijk: Cap Gemini Publishing
  • J.M. Bots, E. van Heck, V. van Swede & J.L. Simons (1992). Cases Bestuurlijke Informatiekunde. Rijswijk: Cap Gemini Publishing
  • E. van Heck & P.J.P. Zuurbier (1991). Bedrijfskunde en Agribusiness: agro-industriele ontwikkelingen in de jaren negentig. Wageningen: vakgroep Bedrijfskunde, Landbouwuniversiteit Wageningen
  • P.J.P. Zuurbier, J.M. Bots, A.R. Edwards, E. van Heck, J.A. Hendriks, C.J. van der Meer, S.I. Stemme & A.C.M. Zwanenberg (1991). Werkboek Besturen vanorganisaties: een inleiding tot de Bedrijfskunde,. Culemborg: Educaboek
  • P.J.P. Zuurbier, J.M. Bots, A.R. Edwards, E. van Heck, J.A. Hendriks, C.J. van der Meer, S.I. Stemme & A.C.M. Zwanenberg (1991). Besturen van organisaties: een inleiding tot de Bedrijfskunde. Culemborg: Educaboek
  • E. van Heck & P.J.P. Zuurbier (1991). Strategische samenwerking. Wageningen: Wageningse Economische Studies
  • J.M. Bots, E. van Heck, V. van Swede & J.L. Simons (1990). Bestuurlijke Informatiekunde. Rijswijk: Cap Gemini Publishing
  • M.P.A. van Oosterhout, E. Koenen & E. van Heck (2009). The adoption of Grid Technology and Its Perceived Impact on Agility. Empirical Evidence from a Business Experiment with Small and Medium Enterprises in the Netherlands. In P.H.M. Vervest, D.W. Liere & L. Zheng (Eds.), The Network Experience. New Value from Smart Business Networks (pp. 285-300). Berlin Heidelberg: Springer
  • M.P.A. van Oosterhout, E. van Heck, E. Waarts & J. van Hillegersberg (2008). Business agility: Need, readiness and implications for Smart Business Networks. In P.H.M. Vervest, E. van Heck & K. Preiss (Eds.), Smart Business Networks 2006 Conference Proceedings (pp. 157-180). Smart Business Networks
  • Ting Li, E. van Heck & P.H.M. Vervest (2006). Dynamic Pricing Strategies for Yield Improvement with Smart Card Adoption in Dutch Travel Industry. In M. Hitz, M. Sigala & J. Murphy (Eds.), Information and Communication Technologies in Tourism . Wien: Springer
  • Ting Li, E. van Heck & P.H.M. Vervest (2006). Customer-Centric Business Networks: Case of the Evolutionary Network of Octopus. In P. Vervest, E. van Heck & K. Preiss (Eds.), Smart Business Network: A New Business Paradigm . Amsterdam: Springer
  • T. Kern, L.P. Willcocks & E. van Heck (2006). The winner's curse in outsourcing: How to avoid relational trauma. In Leslie,.P. Willcocks & Mary,.C. Lacity (Eds.), Global Sourcing of Business and IT Services (pp. 114-144). Basingstoke: Palgrave MacMillan
  • M.P.A. van Oosterhout, E. Waarts, E. van Heck & J. van Hillegersberg (2006). Business agility: need, readiness and alignment with IT-strategies. In Kevin.C. Desouza (Ed.), Agile Information Systems: Conceptualization, Construction and Management (pp. 52-69). Oxford: Butterworth-Heinemann
  • P.H.M. Vervest, K. Preiss, E. van Heck & L.F.J.M. Pau (2005). The Emergence of Smart Business Networks. In P.H.M. Vervest, K. Preiss, E. Heck & L.F.J.M. Pau (Eds.), Smart Business Networks (pp. 20-30). Berlin: Springer
  • E. van Heck (2004). Seizing the Value of Online Auctions. In S. Chowdhury (Ed.), Next Generation Business Handbook: New Strategies from Tomorrow's Thought Leaders (pp. 1169-1182). Hoboken: John Wiley & Sons
  • E. van Heck (2004). Innovative Electronic Reverse Auctions in Demand Chains: Prototype and Experiments. In G.W.J. Hendrikse (Ed.), Restructuring Agricultural Cooperatives (pp. 29-50). Rotterdam: Erasmus Universiteit Rotterdam
  • V. Jarkko & E. van Heck (2003). The Impact of Multi-Access Technologies on Exchange Processes in Five Online Markets in Finland. In Pirkko Walden (Ed.), ICT and Services: Combining Views from IS and Service Research (pp. 155-173). Finland: Turku Centre for Computer Science, TUCS General Publication
  • O.R. Koppius & E. van Heck (2002). The role of product quality information, market state information and transaction costs in electronic auctions. In - - (Ed.), Academy of Management Proceedings , 2002 . Academy of Management
  • M.J.J. Wolters, E. van Heck & P.H.M. Vervest (2002). Modularity in Three Dimensions: A Study of Mass Customization in the Dutch House Building Industry. In Moving into Mass Customization. Information Systems and Management Principles (pp. 211-226). Springer
  • P.M.A. Ribbers, A. Fairchild, E. van Heck & J. Kleijnen (2002). Creating Alternative Electronic Trading Mechanisms in Time-Sensitive Transaction Markets. In Trust in Electronic Commerce (pp. 147-171). The Hague: Kluwer Law International
  • O.R. Koppius, K. Kumar & E. van Heck (2000). Electronic Multidimensional Auctions and the Role of Information Feedback. In H.R. Hansen, M. Bichler & H. Mahrer (Eds.), Proceedings of the 8th European Conference on Information Systems (ECIS2000) (vol. 1) (pp. 461-468). -: -
  • E. van Heck (2000). Winner's Curse in ICT Outsourcing and its Effects on the Outsourcing Relationship. In - -- (Ed.), Academy of Management (AoM) Conference (pp. ---). Toronto (Canada): -
  • E. van Heck & P.M.A. Ribbers (1999). The Adoption and Impact of EDI in Dutch SME's, TRACK 7: Management of Technology. In R.H. - Spraque (Ed.), Proceeding of: HICSS'99 - 32nd Hawaii International Conference on System Sciences (pp. 1-9). Maui, Hawaii: IEEE - Computer Society Press
  • E. van Heck & P.M.A. Ribbers (1999). Experiences with Electronic Auctions in the Dutch Flower Industry. In C. Westland & T. Clarck (Eds.), Global Electronic Commerce: Theory and case Studies (pp. 355-366). Cambridge, Massachusetts: The MIT Press
  • E. van Heck, S. Klein, A. Kambil & P. Lodbrok (1998). Web-based auctions: theoretical issues and practical experiences. In R. Hirscheim, M. Newmann & J.I. DeGross (Eds.), Proceedings of the Nineteenth International Conference on Information (pp. 431-433). Helsinki: ICIS
  • T. Matsuda & E. van Heck (1998). AUCNET's third challenge - critical success factors for new entrants using electronic markets. In J.K. Lee, S.H. Kim, A.B. Whinston & B. Schmid (Eds.), Proceedings International Conference on Electronic Commerce '98 (pp. 191-197). Seoul, Korea: International Center for Electronic Commerce
  • E. van Heck (1998). Veilingen en tenders op het internet: 'eenmaal, andermaal ... verkocht'. In B. Tiggelaar & M. van Reijsen (Eds.), Onderzoek in nieuwe media, i&i-jaarboek 98 (pp. 85-92). Amsterdam: Otto Cramwinkel
  • E. van Heck & H. van Bon (1997). Business value of electronic commerce. Case study: the expected costs and benefits of electronic commerce scenarios for a Dutch exporter. In D.R. Vogel, J. Gricar & J. Novak (Eds.), Proceedings Tenth International Bled Electronic Commerce Conference "Global Business in Practice". Volume 2: Research (pp. 206-223). Bled, Slovenia: Moderna organizacija
  • E. van Heck & P.M.A. Ribbers (1997). Value-creation by reshaping customer and supplier relationships with EDI: The case of Technische Unie in The Netherlands. In R. Galliers, C. Murphy, S. Carlsson, H.R. Hansen, C. Loebbecke & R. O'Callaghan (Eds.), Proceedings 5th European Conference on Information Systems. Volume III (Volume 3 of a 3-volume set) (pp. III, 1234-1250). Cork, Ireland: Cork Publishing Limited
  • E. van Heck & P.M.A. Ribbers (1997). Introducing electronic auction systems in the Dutch flower industry: a comparison of two electronic auction system initiatives in the Dutch flower auctions. In B. Katzy, K. Kumar, K. Crowston & C.P. van Fenema (Eds.), Virtual Operations and Agile Organizations. Workshop Proceedings European Agility Forum (pp. 1-28). Rotterdam: Copyright Center for Management of Cooperation, EUR
  • E. van Heck, E. van Damme, J. Kleijnen & P.M.A. Ribbers (1997). New entrants and the role of information technology : The case of the tele flower auction in the Netherlands. In S. Klein & H. Williams (Eds.), 3rd Research Symposium on Emerging Electronic Markets (Arbeitsbericht IM HSG/CCEM/, 46) (pp. 35-49). St. Gallen: Institut für Wirtsschaftsinformatik der Uv. St. Gallen
  • E. van Heck, E. van Damme, J. Kleijnen & P.M.A. Ribbers (1997). New entrants and the role of information technology: The case of the Tele Flower Auction in the Netherlands. In J.F. Nunamaker & R.H. Sprague (Eds.), Proceedings of the Thirtieth Annual Hawaii International Conference on System Sciences (HICSS), Vol III (pp. 228-237). Los Alamitos: IEEE Computer Society Press
  • Role: Promotor
  • PhD Candidate: Sheng Yun Yang
  • Time frame: 2007 - 2014
  • Role: Promotor
  • PhD Candidate: Sarita Koendjbiharie
  • Time frame: 2007 - 2014
  • Role: Member Doctoral Committee
  • PhD Candidate: Mark Greeven
  • Time frame: 2004 - 2009
  • Role: Promotor
  • PhD Candidate: Geerten van de Kaa
  • Time frame: 2004 - 2009
  • Role: Promotor
  • PhD Candidate: Ting Li
  • Time frame: 2004 - 2009
  • Role: Promotor
  • PhD Candidate: João Quariguasi Frota Neto
  • Time frame: 2004 - 2008
  • Role: Promotor
  • PhD Candidate: Uladzimir Radkevitch
  • Time frame: 2003 - 2008
  • Role: Member Doctoral Committee
  • PhD Candidate: Diederik van Liere
  • Time frame: 2002 - 2007
  • Role: Member Doctoral Committee
  • PhD Candidate: Christian Huurman
  • Time frame: 2002 - 2007
  • Role: Member Doctoral Committee
  • PhD Candidate: Arnoud van der Maas
  • Time frame: 2001 - 2008
  • Role: Member Doctoral Committee
  • PhD Candidate: Arjen Mulder
  • Time frame: 2000 - 2004
  • Role: Member Doctoral Committee
  • PhD Candidate: Dimitrios Tsekouras
  • Time frame: 2006 - 2012
  • Role: Promotor
  • PhD Candidate: Matthijs Wolters
  • Time frame: 1996 - 2002
  • Role: Promotor
  • PhD Candidate: Otto Koppius
  • Time frame: 1997 - 2002
  • Role: Promotor
  • PhD Candidate: Meditya Wasesa
  • Time frame: 2008 - 2017
  • Role: Promotor
  • PhD Candidate: Yixin Lu
  • Time frame: 2009 - 2014
  • Role: Member Doctoral Committee
  • PhD Candidate: Wouter Vermeer
  • Time frame: 2010 - 2015
  • Role: Promotor
  • PhD Candidate: Clint Pennings
  • Time frame: 2011 - 2016
  • Role: Member Doctoral Committee
  • PhD Candidate: Paul Bouman
  • Time frame: 2011 - 2017
  • Role: Member Doctoral Committee
  • PhD Candidate: Andreas Alexiou
  • Time frame: 2010 - 2016
  • Role: Promotor
  • PhD Candidate: Konstantina Valogianni
  • Time frame: 2011 - 2016
  • Role: Promotor
  • PhD Candidate: Nick van der Meulen
  • Time frame: 2011 - 2016
  • Role: Promotor
  • PhD Candidate: Irina Romochkina
  • Time frame: 2011 -
  • Role: Member Doctoral Committee
  • PhD Candidate: Markus Peters
  • Time frame: 2013 - 2015
  • Role: Member Doctoral Committee
  • PhD Candidate: Nick Benschop
  • Time frame: 2012 - 2016
  • Role: Promotor
  • PhD Candidate: Christina Wessels
  • Time frame: 2013 - 2017
  • Role: Promotor
  • PhD Candidate: Thomas Frick
  • Time frame: 2013 - 2018
  • Role: Member Doctoral Committee
  • PhD Candidate: Micha Kahlen
  • Time frame: 2013 - 2017
  • Role: Promotor
  • PhD Candidate: Mohammad Ansarin
  • Time frame: 2015 -
  • Role: Promotor
  • PhD Candidate: Huong May Truong
  • Time frame: 2016 -
  • Role: Promotor
  • PhD Candidate: Francesco Balocco
  • Time frame: 2016 -
  • Role: Promotor
  • PhD Candidate: Ezgi Avci Surucu
  • Time frame: 2016 - 2018
  • Role: Promotor
  • PhD Candidate: Ainara Novales
  • Time frame: 2016 -
  • Role: Promotor
  • PhD Candidate: Ioannis-Filippos Kanellopoulos
  • Time frame: 2018 -
  • Role: Promotor
  • PhD Candidate: Atabak Mehrdar
  • Time frame: 2018 -
  • Role: Member Doctoral Committee
  • PhD Candidate: Agapi-Thaleia Fytraki
  • Time frame: 2010 - 2018
  • Role: Member Doctoral Committee
  • PhD Candidate: Derck Koolen
  • Time frame: 2014 - 2019
  • Role: Promotor
  • PhD Candidate: Agnieszka Kloc
  • Time frame: 2019 -
  • Role: Promotor
  • PhD Candidate: Charles Wan
  • Time frame: 2019 -

Editorial positions

  • Journal of Information Technology

    Member International Advisory Editorial Board

Organization Memberships

Side positions

  • Fundação Getulio Vargas (FGV)

    Visiting Professor

Past
  • ERIM/CentER Workshop on Information Management Research (2017/2018)
2017
January
24
Research Seminar
As: Coordinator
2014
October
29
2014
September
05
Research Seminar
As: Coordinator, Contact
2011
November
07
Research Seminar
As: Speaker, Coordinator
2010
June
24
Research Seminar
As: Coordinator
2009
March
05
ERIM Doctoral Programme Information Event
As: Speaker
2008
December
11
2008
December
04
Research Seminar
As: Coordinator
2007
May
21
2006
June
14

Address

Visiting address

Office: Mandeville Building T09-09
Burgemeester Oudlaan 50
3062 PA Rotterdam

Postal address

Postbus 1738
3000 DR Rotterdam
Netherlands