dr.ir. N.A.H. (Niels) Agatz

Rotterdam School of Management (RSM)
Erasmus University Rotterdam
Member ERIM
Field: Logistics & Information Systems
Affiliated since 2004

Niels Agatz is an Associate Professor of Last-mile Supply Chain Operations at the Rotterdam School of Management, Erasmus University, where he also serves as the Academic Director of the MSc program in Supply Chain Management. He has held visiting appointments at the School of Industrial Engineering of the Georgia Institute of Technology and the Transport and Logistics Engineering department of the Pontifical Catholic University of Chile. Dr. Agatz’ research focuses on developing quantitative models and optimization methods to support sustainable last-mile logistics systems. He is particularly interested in technology-driven innovations in urban delivery, shared mobility, and omni-channel retail operations. His research has been published in leading academic journals including Transportation Science, Transportation Research Part B and the European Journal of Operational Research and has also been featured in national and international media including the Wall Street Journal and New Scientist. Agatz has delivered over 50 (invited) presentations on his research for both academics as practitioners. He currently serves as an Associate Editor of *Networks* and *Transportation Science* and has edited special issues on online retail operations (Naval Research Logistics), drone delivery systems (Networks) and sustainable transportation (Transportation Research Part C). Niels Agatz is the winner of several grants and awards, including an NWO Rubicon grant. He currently leads a work package on last-mile delivery operations in the City Logistics Lab project. Dr. Agatz likes to work in close collaboration with company stakeholders. He holds an MSc in Industrial Engineering from the Eindhoven University of Technology and a PhD in Logistics and Operations Management from the Rotterdam School of Management, Erasmus University.  

Publications

  • Academic (20)
    • Arslan, A. M., Agatz, N., & Klapp, M. A. (2021). Operational strategies for on-demand personal shopper services. Transportation Research Part C: Emerging Technologies, 130, [103320]. https://doi.org/10.1016/j.trc.2021.103320

    • Agatz, N., Hewitt, M., & Thomas, BW. (2020). “Make no little plans”: Impactful research to solve the next generation of transportation problems. Networks, 77(2), 269-286. https://doi.org/10.1002/net.22002

    • Rasini, M. M., Agatz, N., & Tappia, E. E. (2020). Anticipatory Shipment for Pickup Point Supply. Omega, 93, 1-11. [102089]. https://doi.org/10.1016/j.omega.2019.07.005

    • Paul, J., Agatz, N., & Savelsbergh, M. (2019). Optimizing Omni-Channel Fulfillment with Store Transfers. Transportation Research. Part B, Methodological, 129, 381-396. https://doi.org/10.1016/j.trb.2019.10.002

    • Arslan, A., Agatz, N., Kroon, LG., & Zuidwijk, R. (2019). Crowdsourced Delivery -- A Dynamic Pickup and Delivery Problem with Ad-Hoc Drivers. Transportation Science, 53(1), 222-235. https://doi.org/10.1287/trsc.2017.0803

    • Bouman, P., Agatz, N., & Schmidt, M. (2018). Dynamic Programming Approaches for the Traveling Salesman Problem with Drone. Networks, 72(4), 528-542. https://doi.org/10.1002/net.21864

    • Paul, J., Agatz, N., Spliet, R., & Koster, R. (2018). Shared Capacity Routing Problem ? An omni-channel retail study. European Journal of Operational Research, 273(2), 731-739. https://doi.org/10.1016/j.ejor.2018.08.027

    • Otto, A., Agatz, N., Campbell, J., Golden, B., & Pesch, E. (2018). Optimization approaches for civil applications of unmanned aerial vehicles (UAVs) or aerial drones: A survey. Networks, 72(4), 411-458. https://doi.org/10.1002/net.21818

    • Stiglic, M., Agatz, N., Savelsbergh, M., & Gradisar, M. (2018). Enhancing Urban Mobility: Integrating Ride-sharing and Public Transit. Computers and Operations Research, 90, 12-21. https://doi.org/10.1016/j.cor.2017.08.016

    • Wang, X., Agatz, N., & Erera, A. (2018). Stable Matching for Dynamic Ride-Sharing Systems. Transportation Science, 52(4), 850-867. https://doi.org/10.1287/trsc.2017.0768

    • Agatz, N., Bouman, P., & Schmidt, M. (2018). Optimization Approaches for the Traveling Salesman Problem with Drone. Transportation Science, 52(4), 965-981. https://doi.org/10.1287/trsc.2017.0791

    • Bhoopalam, A., Agatz, N., & Zuidwijk, R. (2017). Planning of truck platoons: A literature review and directions for future research. Transportation Research. Part B, Methodological, 107(January), 212-228. https://doi.org/10.1016/j.trb.2017.10.016

    • Srour, FJ. F. J., Agatz, N., & Oppen, J. (2016). Strategies for Handling Temporal Uncertainty in Pickup and Delivery Problems with Time Windows. Transportation Science, 52(1), 3-19. https://doi.org/10.1287/trsc.2015.0658

    • Stiglic, M., Agatz, N., Savelsbergh, M., & Gradisar, M. (2016). Making Dynamic Ride-sharing Work: The Impact of Driver and Rider Flexibility. Transportation Research. Part E, The Logistics and Transportation Review, 91, 190-207. https://doi.org/10.1016/j.tre.2016.04.010

    • Stiglic, M., Agatz, N., Savelsbergh, M., & Gradisar, M. (2015). The Benefits of Meeting Points in Ride-Sharing Systems. Transportation Research. Part B, Methodological, 82, 36-53. https://doi.org/10.1016/j.trb.2015.07.025

    • Agatz, N., Campbell, AM. A. M., Fleischmann, M. M., van Nunen, JAEE., & Savelsbergh, M. (2013). Revenue management opportunities for Internet retailers. Journal of Revenue and Pricing Management, 12(2), 128-138. https://doi.org/10.1057/rpm.2012.51

    • Agatz, N., Erera, A., Savelsbergh, M., & Wang, X. (2012). Optimization for Dynamic Ride-Sharing: A Review. European Journal of Operational Research, 223(2), 295-303. https://doi.org/10.1016/j.ejor.2012.05.028

    • Agatz, N., Campbell, AM. A. M., Fleischmann, M. M., & Savelsbergh, M. (2011). Time Slot Management in Attended Home Delivery. Transportation Science, 45(3), 435-449. https://doi.org/10.1287/trsc.1100.0346

    • Agatz, N., Erera, A., Savelsbergh, M., & Wang, X. (2011). Dynamic Ride-Sharing: A Simulation Study in Metro Atlanta. Transportation Research. Part B, Methodological, 45(9), 1450-1464. https://doi.org/10.1016/j.trb.2011.05.017

    • Agatz, N., Fleischmann, M. M., & van Nunen, JAEE. (2008). E-fulfillment and multi-channel distribution - A review. European Journal of Operational Research, 187(2), 339-356. https://doi.org/10.1016/j.ejor.2007.04.024

  • Popular (1)
    • Agatz, N., Campbell, AM. A. M., Fleischmann, M. M., van Nunen, JAEE., & Savelsbergh, M. (2008). What E-Tailers Can Learn From Airline Pricing. Unknown.

  • Professional (2)
  • Academic (1)
    • Agatz, N., Campbell, AM. A. M., Fleischmann, M. M., & Savelsbergh, M. (2008). Challenges and Opportunities in Attended Home Delivery. In B. Golden, R. Raghavan, & E. Wasil (Eds.), The Vehicle Routing Problem: Latest Advances and New Challenges (pp. 370-396). Springer.

  • Transportation Science (Journal)

    Editorial work (Academic)

  • Networks (Journal)

    Editorial work (Academic)

  • Role: Daily Supervisor
  • PhD Candidate: Alp Arslan
  • Time frame: 2014 - 2019
  • Role: Daily Supervisor
  • PhD Candidate: Joydeep Paul
  • Time frame: 2015 -
  • Role: Daily Supervisor
  • PhD Candidate: Anirudh Kishore Bhoopalam
  • Time frame: 2016 -
  • Role: Member Doctoral Committee
  • PhD Candidate: Xishu Li
  • Time frame: 2013 - 2019
  • Role: Member Doctoral Committee
  • PhD Candidate: Qing Chuan Ye
  • Time frame: 2012 - 2019
  • Role: Daily Supervisor
  • PhD Candidate: Liana van der Hagen
  • Time frame: 2019 -
  • Role: Member Doctoral Committee
  • PhD Candidate: Kaveh Azadeh
  • Time frame: 2014 - 2021

In many delivery and service operations, the service provider and customer must agree on a day or time window for the service. The time window appointments have direct impact on the efficiency and effectiveness of the service operations, but also on the attractiveness of the service to the customer. In this research, we will study how to increase sustainability and profitability of logistics services by managing and steering the demand. To find the right balance between, sustainability, effectiveness and attractiveness of the service, we consider two types of demand management approaches: (i) selectively determining the time window assortment to be displayed to customers (e.g. dependent on their region) and (ii) providing incentives (financial and non-financial) to dynamically steer demand. One example of a non-financial incentive is the use of green labels that show which logistics choices help the service provider reducing vehicles miles and thereby emissions and pollution.  We will conduct empirical research based on both lab and field experiments and develop optimization methods/machine learning approaches to support decision making in this context.

Read more
2019
June
17
Research Seminar
As: Coordinator
2018
January
29
2017
February
15
Research Seminar
As: Contact, Coordinator
2017
January
26
2016
October
20
2016
February
19
2012
April
11
2009
April
02
PhD Defence
As: Speaker
2009
April
02
Research Seminar
As: Coordinator
2008
October
07
Research Seminar
As: Coordinator

Address

Visiting address

Office: Mandeville Building T09-19
Burgemeester Oudlaan 50
3062 PA Rotterdam

Postal address

Postbus 1738
3000 DR Rotterdam
Netherlands