ERIM PhD alumna Basak Manders wins Quality Management Research Award
Basak Manders has been awarded the 2016 Quality Management Research Award for her PhD thesis entitled Implementation and Impact of ISO 9001, that she completed at Erasmus Research Institute of Management, Erasmus University (ERIM) in 2015. This award is presented each year by the Netherlands’ Network for Quality Management (NNK) and the Dutch Academy for Quality (DAQ) for management research that is conducted excellently, and is ground-breaking and innovative. In her research, Manders demonstrates that ISO 9001 leads to operational and market benefits in the majority of cases.